LiveAgent vs NetHelpDesk

 

LiveAgent

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NetHelpDesk

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$15,00/month £15,00/month
One Time License
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Chat
Contact History
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base Management
Monitoring
Multi-Channel Communication
Prioritizing
Real Time Monitoring
Reporting & Statistics
Social Media Integration
Support Ticket Management
Surveys & Feedback
Third Party Integration
Workflow Management

Integrations

AWeber
Akita
GetResponse
Help Desk Migration
JIRA Software
KashFlow
Mailchimp
Microsoft Dynamics CRM
Nicereply
PagerDuty
ProjectManager.com
QuickBooks Online
Sage Accounting
Slaask
Slack
Twitter
VisitorTrack
Xero