LiveAgent vs NinjaRMM

 

LiveAgent

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NinjaRMM

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$15,00/month N/A
One Time License
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Access Control
Activity Dashboard
Activity Tracking
Auditing
Automatic Notifications
CRM Integration
Chat
Contact History
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base
Monitoring
Multi-Channel Communication
Prioritizing
Real Time Monitoring
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Ticket Management
Workflow Management

Integrations

AWeber
Akita
CloudBerry Backup
Computicate PSA
ConnectWise Manage
GetResponse
HarmonyPSA
Help Desk Migration
IT Glue
Mailchimp
Nicereply
PROMYS CRM Help Desk PSA
ProjectManager.com
Slaask
Slack
SolarWinds Passportal
Splashtop Business Access
TeamViewer
VisitorTrack
Webroot®