---
description: Compare LiveAgent vs Movidesk for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs Movidesk | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [LiveAgent \<span\>vs\</span\> Movidesk](https://www.getapp.za.com/compare/91301/2039759/liveagent/vs/movidesk)

# Compare LiveAgent vs Movidesk

Canonical: https://www.getapp.za.com/compare/91301/2039759/liveagent/vs/movidesk

> Detailed comparison between LiveAgent and Movidesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Movidesk |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1753 | 5 |
| **Starting Price** | US$15,00 | US$99,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Analytics
- CMDB
- CRM
- Chat/Messaging
- Customer Database
- Dashboard
- Email Management
- Incident Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Queue Management
- Real-Time Chat
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

### Movidesk

- API
- Analytics
- CMDB
- CRM
- Chat/Messaging
- Customer Database
- Dashboard
- Email Management
- Incident Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Queue Management
- Real-Time Chat
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.getapp.za.com/software/91301/liveagent)
- [View Movidesk Profile](https://www.getapp.za.com/software/2039759/movidesk)
- [View Original Comparison](https://www.getapp.za.com/compare/91301/2039759/liveagent/vs/movidesk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs Movidesk | GetApp South Africa 2026","description":"Compare LiveAgent vs Movidesk for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/91301/2039759/liveagent/vs/movidesk","about":[{"@id":"https://www.getapp.za.com/software/91301/liveagent#software"},{"@id":"https://www.getapp.za.com/software/2039759/movidesk#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/91301/2039759/liveagent/vs/movidesk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/compare/91301/2039759/liveagent/vs/movidesk#webpage","isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.za.com/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Movidesk","description":"Movidesk is a cloud-based help desk platform, which enables enterprises to manage the ticketing system and centralize both client and team communications across multiple channels on a unified dashboard. Features include event-based triggers, approval process control, reporting, service catalog, satisfaction surveys, and timekeeping.\n\nThe platform enables agents to aggregate and publish technical documents, tutorials, and FAQs to enhance customers’ self-service experiences. Clients can use personal portals to track the progress of tickets, place new service requests, and access the knowledge base. Supervisors can customize registration screens and create different fields for rules, approvals, SLAs, and more. It allows managers to calculate hours worked on resolving tickets and monitor the interactions between teams.\n\nMovidesk helps team members manage appointments via a calendar, map events to tickets or assets, and develop templates to automatically answer repetitive queries. It lets administrators automate processes, route tasks among employees, and set up viewing permissions for agents. The platform also offers integration with various third-party applications such as Pipedrive, Jira, Nectar CRM, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/14ddc3fc-6e0d-46f4-822b-5e06dda6f171.jpeg","url":"https://www.getapp.za.com/software/2039759/movidesk","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/2039759/movidesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":5},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Unified Communications Software","position":2,"item":"/directory/599/unified-communications/software","@type":"ListItem"},{"name":"LiveAgent vs Movidesk","position":3,"item":"https://www.getapp.za.com/compare/91301/2039759/liveagent/vs/movidesk","@type":"ListItem"}],"@id":"https://www.getapp.za.com/compare/91301/2039759/liveagent/vs/movidesk#breadcrumblist"}]}
</script>