---
description: Compare LiveAgent vs ZOE for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs ZOE | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [LiveAgent \<span\>vs\</span\> ZOE](https://www.getapp.za.com/compare/91301/2063027/liveagent/vs/zoe)

# Compare LiveAgent vs ZOE

Canonical: https://www.getapp.za.com/compare/91301/2063027/liveagent/vs/zoe

> Detailed comparison between LiveAgent and ZOE. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | ZOE |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1753 | 2 |
| **Starting Price** | US$15,00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### LiveAgent

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- CRM
- Customizable Fields
- Dashboard
- Data Import/Export
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Prioritization
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Third-Party Integrations
- Ticket Management
- Workflow Management

### ZOE

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- CRM
- Customizable Fields
- Dashboard
- Data Import/Export
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Prioritization
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Third-Party Integrations
- Ticket Management
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.getapp.za.com/software/91301/liveagent)
- [View ZOE Profile](https://www.getapp.za.com/software/2063027/zoe)
- [View Original Comparison](https://www.getapp.za.com/compare/91301/2063027/liveagent/vs/zoe)

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