---
description: Compare LiveAgent vs Gist for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs Gist | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [LiveAgent \<span\>vs\</span\> Gist](https://www.getapp.za.com/compare/91301/2069118/liveagent/vs/gist)

# Compare LiveAgent vs Gist

Canonical: https://www.getapp.za.com/compare/91301/2069118/liveagent/vs/gist

> Detailed comparison between LiveAgent and Gist. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Gist |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1779 | 149 |
| **Starting Price** | US$15,00 | US$29,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### LiveAgent

- API
- Alerts/Escalation
- Automated Routing
- Call Tracking
- Chatbot
- Computer Telephony Integration
- Customizable Branding
- Email Monitoring
- Full Text Search
- Knowledge Base Management
- Live Chat
- Macros/Templated Responses
- Mobile App
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Chat
- Reporting/Analytics
- Social Media Integration
- Ticket Management
- Widgets

### Gist

- API
- Alerts/Escalation
- Automated Routing
- Chatbot
- Customizable Branding
- Full Text Search
- Knowledge Base Management
- Live Chat
- Macros/Templated Responses
- Mobile App
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Social Media Integration
- Ticket Management
- Widgets

## Links

- [View LiveAgent Profile](https://www.getapp.za.com/software/91301/liveagent)
- [View Gist Profile](https://www.getapp.za.com/software/2069118/gist)
- [View Original Comparison](https://www.getapp.za.com/compare/91301/2069118/liveagent/vs/gist)

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