Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Syncplicity by axway is an enterprise-grade online file sharing and mobile collaboration solution with enterprise-grade access controls, military-grade encryption, remote wipe, and MDM integration. A policy-driven hybrid cloud gives IT complete control over file security and storage location, allowing IT to protect users, folders, files, and devices without having to lock them down
Syncplicity by axway is an enterprise-grade online file sharing and mobile collaboration solution with enterprise-grade access controls,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$19,00/month

  • Free
  • Subscription

Starting from

US$60,00/year

  • Free
  • Subscription

Overall rating

4,5 /5
(385)
Ease of Use
4,6/5
Features & Functionality
4,3/5
Customer Service
4,7/5
Value for Money
4,5/5

Overall rating

4,1 /5
(26)
Ease of Use
4,2/5
Features & Functionality
3,8/5
Customer Service
4,2/5
Value for Money
4,3/5

Total features 176

  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Management
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Change Management
  • Chat
  • Client Portal
  • Collaboration Tools
  • Configuration Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Deadline Management
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Portal
  • Employee Self Service
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Filtered Views
  • Gamification
  • Guided Problem Solving
  • Help Desk Management
  • IT Asset Tracking
  • Instant Messaging
  • Inventory Management
  • Issue Management
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Performance Reports
  • Prioritizing
  • Problem Management
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Real Time Monitoring
  • Real Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Tracking
  • Third Party Integration
  • Two-Factor Authentication
  • Version Control
  • Widgets
  • Workflow Management

Total features 20

  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Management
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Change Management
  • Chat
  • Client Portal
  • Collaboration Tools
  • Configuration Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Deadline Management
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Portal
  • Employee Self Service
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Filtered Views
  • Gamification
  • Guided Problem Solving
  • Help Desk Management
  • IT Asset Tracking
  • Instant Messaging
  • Inventory Management
  • Issue Management
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Performance Reports
  • Prioritizing
  • Problem Management
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Real Time Monitoring
  • Real Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Tracking
  • Third Party Integration
  • Two-Factor Authentication
  • Version Control
  • Widgets
  • Workflow Management
  • Adobe Sign
  • Asset Panda
  • Atlassian Confluence
  • Azuqua
  • Bitium
  • Capabiliti
  • Circuit
  • Cloud Elements
  • Jira
  • LogMeIn Rescue
  • Adobe Sign
  • Asset Panda
  • Atlassian Confluence
  • Azuqua
  • Bitium
  • Capabiliti
  • Circuit
  • Cloud Elements
  • Jira
  • LogMeIn Rescue