Freshservice vs Wowdesk

 

Freshservice

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Wowdesk

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$19,00/month US$6,00/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Automatic Notifications
Chat
Collaboration Tools
Customizable Branding
Data Import/Export
Drag & Drop Interface
Email Integration
Knowledge Base
Monitoring
Multi-Channel Communication
Prioritizing
Real Time Monitoring
Reporting & Statistics
SSL Security
Social Media Integration
Third Party Integration
Ticket Management
Workflow Management

Integrations

Asset Panda
Azuqua
Bitium
Calendar Browser
Capabiliti
Cloud Elements
Facebook
Google Drive
LogMeIn Rescue
Microsoft Azure
Microsoft Dynamics CRM
Microsoft Excel
Microsoft Outlook
Microsoft Word
Mobility Portal Server
Opsgenie
Pipeliner CRM
Twitter
Workato