Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
GoodAccess is a virtual private network designed to help remote teams access critical information and business systems in a secure network. IT administrators can use a control panel to access virtual gateway, whitelist specific IP addresses, and hide applications to prevent hacking or DDoS attacks.
GoodAccess is a virtual private network designed to help remote teams access critical information and business systems in a secure network. IT...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$19,00/month

  • Subscription

Starting from

US$19,00/month

  • Subscription

Overall rating

4,5 /5
(384)
Ease of Use
4,6/5
Features & Functionality
4,3/5
Customer Service
4,7/5
Value for Money
4,5/5

Overall rating

5 /5
(2)
Ease of Use
5/5
Features & Functionality
4/5
Customer Service
4,5/5
Value for Money
5/5

Total features 176

  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Management
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Change Management
  • Chat
  • Client Portal
  • Collaboration Tools
  • Configuration Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Portal
  • Employee Self Service
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Filtered Views
  • Gamification
  • Guided Problem Solving
  • Help Desk Management
  • IT Asset Tracking
  • Instant Messaging
  • Inventory Management
  • Issue Management
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Performance Reports
  • Policy Management
  • Prioritizing
  • Problem Management
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Real Time Monitoring
  • Real Time Updates
  • Recurring Tasks
  • Remote Access
  • Remote File Access
  • Remote Monitoring
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Task Tracking
  • Third Party Integration
  • User Management
  • Widgets
  • Workflow Management

Total features 29

  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Management
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Change Management
  • Chat
  • Client Portal
  • Collaboration Tools
  • Configuration Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Portal
  • Employee Self Service
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Filtered Views
  • Gamification
  • Guided Problem Solving
  • Help Desk Management
  • IT Asset Tracking
  • Instant Messaging
  • Inventory Management
  • Issue Management
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Performance Reports
  • Policy Management
  • Prioritizing
  • Problem Management
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Real Time Monitoring
  • Real Time Updates
  • Recurring Tasks
  • Remote Access
  • Remote File Access
  • Remote Monitoring
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Task Tracking
  • Third Party Integration
  • User Management
  • Widgets
  • Workflow Management
  • Asset Panda
  • Azuqua
  • Bitium
  • Capabiliti
  • Cloud Elements
  • LogMeIn Rescue
  • Mobility Portal Server
  • OpenCart
  • Opsgenie
  • Pipeliner CRM
  • Asset Panda
  • Azuqua
  • Bitium
  • Capabiliti
  • Cloud Elements
  • LogMeIn Rescue
  • Mobility Portal Server
  • OpenCart
  • Opsgenie
  • Pipeliner CRM