---
description: Compare Freshservice vs 4HSE for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshservice vs 4HSE | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [Freshservice \<span\>vs\</span\> 4HSE](https://www.getapp.za.com/compare/91351/2052073/freshservice/vs/4hse)

# Compare Freshservice vs 4HSE

Canonical: https://www.getapp.za.com/compare/91351/2052073/freshservice/vs/4hse

> Detailed comparison between Freshservice and 4HSE. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | 4HSE |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 685 | 19 |
| **Starting Price** | US$19,00 | US$150,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshservice

- API
- Access Controls/Permissions
- Activity Tracking
- Audit Management
- Configurable Workflow
- Corrective and Preventive Actions (CAPA)
- Customizable Forms
- Customizable Templates
- Document Management
- Incident Management
- Incident Reporting
- Monitoring
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Risk Analysis
- Status Tracking
- Task Management
- Workflow Management

### 4HSE

- API
- Access Controls/Permissions
- Activity Tracking
- Audit Management
- Configurable Workflow
- Corrective and Preventive Actions (CAPA)
- Customizable Forms
- Customizable Templates
- Document Management
- Incident Management
- Incident Reporting
- Monitoring
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Risk Analysis
- Status Tracking
- Task Management
- Workflow Management

## Links

- [View Freshservice Profile](https://www.getapp.za.com/software/91351/freshservice)
- [View 4HSE Profile](https://www.getapp.za.com/software/2052073/4hse)
- [View Original Comparison](https://www.getapp.za.com/compare/91351/2052073/freshservice/vs/4hse)

-----

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