Microsoft Word vs IT Glue

Microsoft Word is a cloud-based word processing tool that allows users to create professional documents on their phones, tablets and computers. The program comes with numerous features including built-in spell checker and grammar checker, integration with other Microsoft 365 products such as Excel and PowerPoint, and access from anywhere.
Microsoft Word is a cloud-based word processing tool that allows users to create professional documents on their phones, tablets and computers. The...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.
IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$159.99

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$29.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.7 /5
(2,449)

Ease of Use

4.6/ 5

Features

4.7/ 5

Customer Service

4.2/ 5

Value for Money

4.4/ 5

Overall rating

4.6 /5
(293)

Ease of Use

4.6/ 5

Features

4.5/ 5

Customer Service

4.4/ 5

Value for Money

4.5/ 5

Total features 17

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Backup and Recovery
  • Catalog Management
  • Change Tracking
  • Checklists
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Credential Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Document Automation
  • Document Capture
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Encrypted Password Storage
  • Event Logs
  • File Management
  • File Sharing
  • For the IT sector
  • Forms Management
  • Full Text Search
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Inventory Management
  • Inventory Tracking
  • Issue Management
  • Knowledge Base Management
  • Knowledge Library
  • Knowledge Management
  • License Management
  • Monitoring
  • Offline Access
  • Password Management
  • Performance Metrics
  • Policy Management
  • Process/Workflow Automation
  • Productivity Tools
  • Real-Time Data
  • Real-Time Notifications
  • Relationship Mapping
  • Reminders
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Template Management
  • Templates
  • Text Editing
  • Third-Party Integrations
  • User Management
  • Version Control
  • Workflow Management

Total features 90

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Backup and Recovery
  • Catalog Management
  • Change Tracking
  • Checklists
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Credential Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Document Automation
  • Document Capture
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Encrypted Password Storage
  • Event Logs
  • File Management
  • File Sharing
  • For the IT sector
  • Forms Management
  • Full Text Search
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Inventory Management
  • Inventory Tracking
  • Issue Management
  • Knowledge Base Management
  • Knowledge Library
  • Knowledge Management
  • License Management
  • Monitoring
  • Offline Access
  • Password Management
  • Performance Metrics
  • Policy Management
  • Process/Workflow Automation
  • Productivity Tools
  • Real-Time Data
  • Real-Time Notifications
  • Relationship Mapping
  • Reminders
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Template Management
  • Templates
  • Text Editing
  • Third-Party Integrations
  • User Management
  • Version Control
  • Workflow Management
  • Addigy
  • Atera
  • Autotask PSA
  • Auvik
  • Azure Active Directory
  • BVoIP
  • Backupify
  • Barracuda RMM
  • BrightGauge
  • BullPhish ID
  • Cisco Meraki
  • CloudRadial
  • ComplianceManager
  • ConnectWise Automate
  • ConnectWise Cybersecurity Management
  • ConnectWise PSA
  • Continuum PPM
  • Crewhu
  • Cytracom
  • Dark Web ID
  • Datto RMM
  • Datto SaaS Defense
  • DeskDirector
  • Domotz
  • GitHub
  • Graphus
  • HaloPSA
  • IMS Compliance Manager
  • Jamf Pro
  • Kaseya BMS
  • Kaseya VSA
  • Liongard
  • LogMeIn
  • LogMeIn Central
  • LogicMonitor
  • Lucidchart
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Intune
  • Microsoft OneNote
  • Microsoft PowerPoint
  • Microsoft Project
  • N-Able Projects Portal
  • N-central
  • N-sight
  • Narmada
  • NinjaOne
  • Panorama9
  • Passly
  • Pulseway
  • QGuard
  • QuickPass Visitor Management
  • ScalePad Backup Radar
  • ScalePad Lifecycle Manager
  • ServiceNow
  • Slack
  • Spanning
  • Syncro
  • ThreatLocker
  • Unitrends Backup
  • Unitrends MSP
  • Vorex
  • Watchman Monitoring
  • Zapier
  • myITprocess
  • vCIOToolbox
  • Addigy
  • Atera
  • Autotask PSA
  • Auvik
  • Azure Active Directory
  • BVoIP
  • Backupify
  • Barracuda RMM
  • BrightGauge
  • BullPhish ID
  • Cisco Meraki
  • CloudRadial
  • ComplianceManager
  • ConnectWise Automate
  • ConnectWise Cybersecurity Management
  • ConnectWise PSA
  • Continuum PPM
  • Crewhu
  • Cytracom
  • Dark Web ID
  • Datto RMM
  • Datto SaaS Defense
  • DeskDirector
  • Domotz
  • GitHub
  • Graphus
  • HaloPSA
  • IMS Compliance Manager
  • Jamf Pro
  • Kaseya BMS
  • Kaseya VSA
  • Liongard
  • LogMeIn
  • LogMeIn Central
  • LogicMonitor
  • Lucidchart
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Intune
  • Microsoft OneNote
  • Microsoft PowerPoint
  • Microsoft Project
  • N-Able Projects Portal
  • N-central
  • N-sight
  • Narmada
  • NinjaOne
  • Panorama9
  • Passly
  • Pulseway
  • QGuard
  • QuickPass Visitor Management
  • ScalePad Backup Radar
  • ScalePad Lifecycle Manager
  • ServiceNow
  • Slack
  • Spanning
  • Syncro
  • ThreatLocker
  • Unitrends Backup
  • Unitrends MSP
  • Vorex
  • Watchman Monitoring
  • Zapier
  • myITprocess
  • vCIOToolbox