Verizon Connect vs FluentStream
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Overview
Verizon Connect is a cloud-based software designed for businesses of all sizes that helps manage vehicles, drivers, equipment and jobs.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration tools, analytics, mobile apps, and more.
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Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
US$20.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
3.4/ 5Features
3.2/ 5Customer Service
2.8/ 5Value for Money
2.8/ 5Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.8/ 5Value for Money
4.6/ 5Features
Total features 90
- API
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Archiving & Retention
- Asset Tracking
- Automatic Call Distribution
- Availability Management
- Barcoding/RFID
- Billing & Invoicing
- Blended Call Center
- By-Extension Reporting
- CRM
- Calendar Management
- Call Center Management
- Call Duration
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Compliance Management
- Computer Telephony Integration
- Confirmations/Reminders
- Contact Database
- Contract/License Management
- Cost Tracking
- Customer Database
- Customer Management
- Customizable Reports
- Data Visualization
- Dispatch Management
- Document Imaging
- Driver Management
- Driver Settlements
- Electronic Signature
- Email Alerts
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Tracking
- Facility Scheduling
- Fleet Management
- For Drivers
- For Mechanical Equipment
- For Plumbing Industry
- Fuel Cost Management
- Fuel Management
- Fuel Tracking
- GPS
- Geographic Maps
- Geolocation
- Group Scheduling
- Historical Reporting
- IFTA Reporting
- IVR
- Inbound Call Center
- Inbound Reporting
- Inspection Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Job Costing
- Job Management
- Lead Management
- Live Chat
- Live Driver Tracking
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Manual Dialer
- Mileage Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Location
- On-Demand Recording
- Online Booking
- Online Time Clock
- Order Management
- Outbound Call Center
- Outbound Reporting
- Payment Collection in the Field
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Presentation Streaming
- Preventive Maintenance
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Recording
- Recurring Appointments
- Reporting/Analytics
- Resource Scheduling
- Routing
- SMS Messaging
- Scheduling
- Self Service Portal
- Service History
- Shipping Management
- Support Ticket Management
- Surveys & Feedback
- Technician Management
- Text to Speech
- Third-Party Integrations
- Timesheet Management
- Tire Management
- Trip Logs
- Unattended Call Management
- VIN Lookup
- Variables Monitoring
- Vehicle Information
- Vehicle Management
- Vehicle Tracking
- Video Conferencing
- Violation Tracking
- Virtual Assistant
- VoIP
- VoIP Connection
- Voice Mail
- Who Answered Log
- Work Order Management
- Workflow Management
Total features 53
- API
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Archiving & Retention
- Asset Tracking
- Automatic Call Distribution
- Availability Management
- Barcoding/RFID
- Billing & Invoicing
- Blended Call Center
- By-Extension Reporting
- CRM
- Calendar Management
- Call Center Management
- Call Duration
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Compliance Management
- Computer Telephony Integration
- Confirmations/Reminders
- Contact Database
- Contract/License Management
- Cost Tracking
- Customer Database
- Customer Management
- Customizable Reports
- Data Visualization
- Dispatch Management
- Document Imaging
- Driver Management
- Driver Settlements
- Electronic Signature
- Email Alerts
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Tracking
- Facility Scheduling
- Fleet Management
- For Drivers
- For Mechanical Equipment
- For Plumbing Industry
- Fuel Cost Management
- Fuel Management
- Fuel Tracking
- GPS
- Geographic Maps
- Geolocation
- Group Scheduling
- Historical Reporting
- IFTA Reporting
- IVR
- Inbound Call Center
- Inbound Reporting
- Inspection Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Job Costing
- Job Management
- Lead Management
- Live Chat
- Live Driver Tracking
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Manual Dialer
- Mileage Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Location
- On-Demand Recording
- Online Booking
- Online Time Clock
- Order Management
- Outbound Call Center
- Outbound Reporting
- Payment Collection in the Field
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Presentation Streaming
- Preventive Maintenance
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Recording
- Recurring Appointments
- Reporting/Analytics
- Resource Scheduling
- Routing
- SMS Messaging
- Scheduling
- Self Service Portal
- Service History
- Shipping Management
- Support Ticket Management
- Surveys & Feedback
- Technician Management
- Text to Speech
- Third-Party Integrations
- Timesheet Management
- Tire Management
- Trip Logs
- Unattended Call Management
- VIN Lookup
- Variables Monitoring
- Vehicle Information
- Vehicle Management
- Vehicle Tracking
- Video Conferencing
- Violation Tracking
- Virtual Assistant
- VoIP
- VoIP Connection
- Voice Mail
- Who Answered Log
- Work Order Management
- Workflow Management
Integrations
- Appian
- ArcGIS
- AssetWorks
- CRM
- CareAR
- Descartes MacroPoint
- Drivewyze
- Dusk FSM
- EDULOG
- Fleetio
- Fleetyr
- FourKites
- LifeSaver
- Microsoft Teams
- ProMiles Fuel Management
- Qorta
- QuickBooks Online
- Route4Me
- ServMan
- ServiceMax
- Shipwell
- SpeedGauge
- Traffio
- Whip Around
- WorkWave Route Manager GPS
- collectiveFleet
- project44 Movement
- Appian
- ArcGIS
- AssetWorks
- CRM
- CareAR
- Descartes MacroPoint
- Drivewyze
- Dusk FSM
- EDULOG
- Fleetio
- Fleetyr
- FourKites
- LifeSaver
- Microsoft Teams
- ProMiles Fuel Management
- Qorta
- QuickBooks Online
- Route4Me
- ServMan
- ServiceMax
- Shipwell
- SpeedGauge
- Traffio
- Whip Around
- WorkWave Route Manager GPS
- collectiveFleet
- project44 Movement