FieldAware vs Salesforce Field Service

FieldAware's mobile app and web-based software provide businesses with the power, intelligence and flexibility to build high-performance field service teams with the aim of improving revenue. Features include scheduling, dispatch, task management, invoicing, asset management, time tracking and more.
FieldAware's mobile app and web-based software provide businesses with the power, intelligence and flexibility to build high-performance field...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses manage their mobile workforce. The centralized platform allows users to automate appointment scheduling, manage work orders & gain real-time visibility into field service operations.
Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses manage their mobile workforce....

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$70.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$50.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

3.3 /5
(64)

Ease of Use

3.5/ 5

Features

3.1/ 5

Customer Service

3.3/ 5

Value for Money

2.9/ 5

Overall rating

4.3 /5
(25)

Ease of Use

4.1/ 5

Features

4.3/ 5

Customer Service

4.2/ 5

Value for Money

4.1/ 5

Total features 92

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Calendar Management
  • Change Order Management
  • Charting
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Commercial Properties
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Delivery Tracking
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Management
  • Electronic Signature
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Estimating
  • File Management
  • File Storage
  • Forecasting
  • Forms Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Gantt/Timeline View
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • IT Asset Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Order Management
  • Order Tracking
  • Patient Records Management
  • Payment Collection in the Field
  • Payment Processing
  • Performance Metrics
  • Pesticide Usage Tracking
  • Preventive Maintenance
  • Production Scheduling
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Purchase Order Management
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Resource Scheduling
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service History
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Ticket Management
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • Traceability
  • Transportation Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Total features 102

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Calendar Management
  • Change Order Management
  • Charting
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Commercial Properties
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Delivery Tracking
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Management
  • Electronic Signature
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Estimating
  • File Management
  • File Storage
  • Forecasting
  • Forms Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Gantt/Timeline View
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • IT Asset Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Order Management
  • Order Tracking
  • Patient Records Management
  • Payment Collection in the Field
  • Payment Processing
  • Performance Metrics
  • Pesticide Usage Tracking
  • Preventive Maintenance
  • Production Scheduling
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Purchase Order Management
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Resource Scheduling
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service History
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Ticket Management
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • Traceability
  • Transportation Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • CBOS
  • NetSuite
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Xero
Not provided by vendor