Phone.com vs OpenPhone
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Overview
Phone.com is the leading cloud-based phone company focused on the needs of SMB and entrepreneurs. In addition to offering a variety of solutions, Phone.com delivers award-winning U.S. based customer support to more than 30,000 customers across America.
Phone.com is the leading cloud-based phone company focused on the needs of SMB and entrepreneurs. In addition to offering a variety of solutions,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
OpenPhone is the collaborative phone system trusted by teams at over 50,000 businesses.
It brings your customer calls, texts, and contacts into an intuitive, AI-powered app that works across all your devices.
OpenPhone is the collaborative phone system trusted by teams at over 50,000 businesses.
It brings your customer calls, texts, and contacts into an...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$9.99/month
- Free Version
- Free Trial
- Subscription
Starting from
US$15.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
3.7/ 5Features
3.7/ 5Customer Service
3.5/ 5Value for Money
3.4/ 5Ease of Use
4.3/ 5Features
4.2/ 5Customer Service
4.2/ 5Value for Money
4.1/ 5Features
Total features 50
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audio Calls
- Audio/Video Recording
- Automated Attendant
- Automatic Call Distribution
- Automatic Transcription
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Tracking
- Call Transfer
- Caller ID
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Custom Greetings/Messages
- Customizable Caller ID
- Electronic Hand Raising
- Employee Directory
- File Sharing
- HD Audio/Video
- Host Controls
- IVR
- Interaction Tracking
- International Calling
- Live Chat
- Meeting Management
- Mobile Access
- Multi-Channel Communication
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Presentation Streaming
- Private Chat
- Purchasing & Receiving
- Real-Time Chat
- Recording
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Screen Sharing
- Softphone Software
- Third-Party Integrations
- Two Way Audio & Video
- Unified Communications
- Video Chat
- Video Conferencing
- Virtual Call Center
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Workflow Management
Total features 43
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audio Calls
- Audio/Video Recording
- Automated Attendant
- Automatic Call Distribution
- Automatic Transcription
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Tracking
- Call Transfer
- Caller ID
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Custom Greetings/Messages
- Customizable Caller ID
- Electronic Hand Raising
- Employee Directory
- File Sharing
- HD Audio/Video
- Host Controls
- IVR
- Interaction Tracking
- International Calling
- Live Chat
- Meeting Management
- Mobile Access
- Multi-Channel Communication
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Presentation Streaming
- Private Chat
- Purchasing & Receiving
- Real-Time Chat
- Recording
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Screen Sharing
- Softphone Software
- Third-Party Integrations
- Two Way Audio & Video
- Unified Communications
- Video Chat
- Video Conferencing
- Virtual Call Center
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Workflow Management
Integrations
Not provided by vendor
- Gong.io
- HubSpot CRM
- Slack
- Zapier
