Decibel

The tool you need to deliver remarkable customer experiences
(1 review)
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Sprout Social

Social Media Management Software for Business
(437 reviews)
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Overview

Overview

Overview

Platforms Supported

Platforms Supported

Platforms Supported

Web Based Web Based
Web Based
iPhone App iPhone App
iPhone App
Android App Android App
Android App
Windows App Windows App
Windows App

Support Options

Support Options

Support Options

FAQs FAQs
FAQs
Forum Forum
Forum
Knowledge Base Knowledge Base
Knowledge Base
Online Support Online Support
Online Support
Phone Support Phone Support
Phone Support
Video Tutorials Video Tutorials
Video Tutorials

Pricing

Pricing

Pricing

Starting From

Starting From

Starting From

N/A
US$99,00/month
Subscription Subscription
Subscription

Reviews

Reviews

Reviews

Overall rating Overall rating
Overall rating
Ease of use Ease of use
Ease of use
Value for money Value for money
Value for money
Customer support Customer support
Customer support

Features

Features

Features

API API
API
Activity Dashboard Activity Dashboard
Activity Dashboard
Activity Tracking Activity Tracking
Activity Tracking
Ad hoc Reporting Ad hoc Reporting
Ad hoc Reporting
Asset Management Asset Management
Asset Management
Assignment Management Assignment Management
Assignment Management
Audit Trail Audit Trail
Audit Trail
Automated Scheduling Automated Scheduling
Automated Scheduling
Charting Charting
Charting
Collaboration Tools Collaboration Tools
Collaboration Tools
Communication Management Communication Management
Communication Management
Contact Management Contact Management
Contact Management
Content Library Content Library
Content Library
Content Management Content Management
Content Management
Conversion Rate Optimization Conversion Rate Optimization
Conversion Rate Optimization
Customer Experience Management Customer Experience Management
Customer Experience Management
Customer Segmentation Customer Segmentation
Customer Segmentation
Customer Service Analytics Customer Service Analytics
Customer Service Analytics
Customizable Branding Customizable Branding
Customizable Branding
Customizable Reporting Customizable Reporting
Customizable Reporting
Data Filtering Data Filtering
Data Filtering
Data Visualization Data Visualization
Data Visualization
Demographic Data Collection Demographic Data Collection
Demographic Data Collection
Engagement Analytics Engagement Analytics
Engagement Analytics
Filtered Views Filtered Views
Filtered Views
Geolocation Geolocation
Geolocation
Help Desk Integration Help Desk Integration
Help Desk Integration
Image Editing Image Editing
Image Editing
Image Library Image Library
Image Library
Inbox Management Inbox Management
Inbox Management
Keyword Tracking Keyword Tracking
Keyword Tracking
Monitoring Monitoring
Monitoring
Multi-Channel Marketing Multi-Channel Marketing
Multi-Channel Marketing
Performance Reports Performance Reports
Performance Reports
Real Time Reporting Real Time Reporting
Real Time Reporting
Real Time Updates Real Time Updates
Real Time Updates
Reporting & Statistics Reporting & Statistics
Reporting & Statistics
Request Assignment Request Assignment
Request Assignment
Rule Based Publishing Rule Based Publishing
Rule Based Publishing
Social Advertising Social Advertising
Social Advertising
Social Media Integration Social Media Integration
Social Media Integration
Social Media Metrics Social Media Metrics
Social Media Metrics
Social Network Marketing Social Network Marketing
Social Network Marketing
Social Performance Management Social Performance Management
Social Performance Management
Tagging Tagging
Tagging
Task Management Task Management
Task Management
Task Planning Task Planning
Task Planning
Task Tracking Task Tracking
Task Tracking
Third Party Integration Third Party Integration
Third Party Integration
Trend Analysis Trend Analysis
Trend Analysis
Visitor Tracking Visitor Tracking
Visitor Tracking
Visual Analytics Visual Analytics
Visual Analytics
Visual Discovery Visual Discovery
Visual Discovery
Workflow Management Workflow Management
Workflow Management

Integrations

Integrations

Integrations

AT Internet Web Analytics AT Internet Web Analytics
AT Internet Web Analytics
Adobe Marketing Cloud Adobe Marketing Cloud
Adobe Marketing Cloud
Beckon Beckon
Beckon
Bitium Bitium
Bitium
Emma Emma
Emma
Google Analytics Google Analytics
Google Analytics
Monetate Monetate
Monetate
Optimizely Optimizely
Optimizely
Qualtrics CoreXM Qualtrics CoreXM
Qualtrics CoreXM
Qualtrics CustomerXM Qualtrics CustomerXM
Qualtrics CustomerXM
Qualtrics EmployeeXM Qualtrics EmployeeXM
Qualtrics EmployeeXM
Rebrandly Rebrandly
Rebrandly
Rippling Rippling
Rippling
Sniply Sniply
Sniply
Twitter Twitter
Twitter
Uberflip Uberflip
Uberflip
UserVoice UserVoice
UserVoice
Zendesk Zendesk
Zendesk
iperceptions iperceptions
iperceptions