HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$65,00/month

  • Per User
  • Per Feature

Starting from

US$25,00/month

  • Per User
  • Per Feature

Overall rating

4,5 /5
(18)
Ease of Use
4,1/5
Features & Functionality
4,2/5
Customer Service
4,5/5
Value for Money
4,4/5

Overall rating

4,1 /5
(20)
Ease of Use
4,3/5
Features & Functionality
4/5
Customer Service
4,1/5
Value for Money
4,2/5

Total features 335

  • "What If" Scenarios
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Action Item Tracking
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrative Reporting
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Billing
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Time Capture
  • Availability Indicator
  • Availability Management
  • Backup and Recovery
  • Bank Reconciliation
  • Batch Processing
  • Benchmarking
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Blended Call Center
  • Budget Control
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Built-In Database
  • Bulk Send
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Transfer
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Capacity Management
  • Case Management
  • Cataloging/Categorization
  • Change Management
  • Claims Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Computer Telephony Integration
  • Configurable Workflow
  • Configuration Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Categories
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deferred Billing
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dunning Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Enterprise Asset Management
  • Estimating
  • Event Scheduling
  • Event Triggered Actions
  • Expense Claims
  • Expense Tracking
  • FAQ
  • File Sharing
  • File Transfer
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Forecasting
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • General Ledger
  • Graphical Workflow Editor
  • HR Management
  • Help Desk Management
  • Hourly Billing
  • IT Asset Management
  • IT Asset Tracking
  • IVR / Voice Recognition
  • Idea Management
  • Inbound Call Center
  • Incident Management
  • Income & Balance Sheet
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Job Management
  • Kanban Board
  • Key Performance Indicators
  • Knowledge Base Management
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Leave Tracking
  • License Management
  • List Management
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Manual Dialer
  • Manual Time Entry
  • Marketing Automation
  • Match & Merge
  • Milestone Tracking
  • Mobile Access
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple Projects
  • Network Monitoring
  • Offline Time Tracking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Online Time Tracking Software
  • Opportunity Management
  • Order Management
  • Outbound Call Center
  • Overtime Calculation
  • Patch Management
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Pricing Management
  • Prioritization
  • Problem Management
  • Process Change Tracking
  • Process Modeling & Designing
  • Procurement Management
  • Product Catalog
  • Product Configurator
  • Product Roadmapping
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • Qualitative Analysis
  • Quantitative Analysis
  • Question Branching
  • Queue Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring Issues
  • Recurring Orders
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reimbursement Management
  • Relationship Tracking
  • Release Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Escalation
  • Requirements Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Revenue Recognition
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Schedule Distribution
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Shared Contacts
  • Shift Swapping
  • Social Media Integration
  • Source Tracking
  • Specialty Contracts
  • Status Tracking
  • Strategic Planning
  • Subcontractor Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Supports Agile
  • Supports Scrum
  • Surveys & Feedback
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Tax Calculation
  • Tax Management
  • Team Assignments
  • Team Calendars
  • Team Collaboration
  • Templates
  • Territory Management
  • Testing/QA Management
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Time & Attendance
  • Time & Expense Tracking
  • Time Clock
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Training Management
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Voice Mail
  • Workflow Configuration
  • Workflow Management

Total features 83

  • "What If" Scenarios
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Action Item Tracking
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrative Reporting
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Billing
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Time Capture
  • Availability Indicator
  • Availability Management
  • Backup and Recovery
  • Bank Reconciliation
  • Batch Processing
  • Benchmarking
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Blended Call Center
  • Budget Control
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Built-In Database
  • Bulk Send
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Transfer
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Capacity Management
  • Case Management
  • Cataloging/Categorization
  • Change Management
  • Claims Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Computer Telephony Integration
  • Configurable Workflow
  • Configuration Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Categories
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deferred Billing
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dunning Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Enterprise Asset Management
  • Estimating
  • Event Scheduling
  • Event Triggered Actions
  • Expense Claims
  • Expense Tracking
  • FAQ
  • File Sharing
  • File Transfer
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Forecasting
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • General Ledger
  • Graphical Workflow Editor
  • HR Management
  • Help Desk Management
  • Hourly Billing
  • IT Asset Management
  • IT Asset Tracking
  • IVR / Voice Recognition
  • Idea Management
  • Inbound Call Center
  • Incident Management
  • Income & Balance Sheet
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Job Management
  • Kanban Board
  • Key Performance Indicators
  • Knowledge Base Management
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Leave Tracking
  • License Management
  • List Management
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Manual Dialer
  • Manual Time Entry
  • Marketing Automation
  • Match & Merge
  • Milestone Tracking
  • Mobile Access
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple Projects
  • Network Monitoring
  • Offline Time Tracking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Online Time Tracking Software
  • Opportunity Management
  • Order Management
  • Outbound Call Center
  • Overtime Calculation
  • Patch Management
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Pricing Management
  • Prioritization
  • Problem Management
  • Process Change Tracking
  • Process Modeling & Designing
  • Procurement Management
  • Product Catalog
  • Product Configurator
  • Product Roadmapping
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • Qualitative Analysis
  • Quantitative Analysis
  • Question Branching
  • Queue Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring Issues
  • Recurring Orders
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reimbursement Management
  • Relationship Tracking
  • Release Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Escalation
  • Requirements Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Revenue Recognition
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Schedule Distribution
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Shared Contacts
  • Shift Swapping
  • Social Media Integration
  • Source Tracking
  • Specialty Contracts
  • Status Tracking
  • Strategic Planning
  • Subcontractor Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Supports Agile
  • Supports Scrum
  • Surveys & Feedback
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Tax Calculation
  • Tax Management
  • Team Assignments
  • Team Calendars
  • Team Collaboration
  • Templates
  • Territory Management
  • Testing/QA Management
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Time & Attendance
  • Time & Expense Tracking
  • Time Clock
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Training Management
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Voice Mail
  • Workflow Configuration
  • Workflow Management
  • AdRoll
  • Authorize.Net
  • Constant Contact
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • Jira
  • LinkedIn for Business
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft SharePoint
  • NinjaRMM
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SYSPRO
  • Sage Business Cloud Accounting
  • Slack
  • SolarWinds RMM
  • Twitter
  • Unbounce
  • Xero
  • Zapier
  • ZenDesk Chat
  • Zoom Meetings & Chat
  • AdRoll
  • Authorize.Net
  • Constant Contact
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • Jira
  • LinkedIn for Business
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft SharePoint
  • NinjaRMM
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SYSPRO
  • Sage Business Cloud Accounting
  • Slack
  • SolarWinds RMM
  • Twitter
  • Unbounce
  • Xero
  • Zapier
  • ZenDesk Chat
  • Zoom Meetings & Chat