ServiceNow vs LogicGate Risk Cloud

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Risk Cloud® is a no-code governance, risk, and compliance (GRC) platform that scales and adapts to your changing business environment.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$100.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.5 /5
(284)

Ease of Use

4.2/ 5

Features

4.5/ 5

Customer Service

4.3/ 5

Value for Money

4.2/ 5

Overall rating

4.6 /5
(67)

Ease of Use

4.4/ 5

Features

4.3/ 5

Customer Service

4.8/ 5

Value for Money

4.4/ 5

Total features 73

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Attestation
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Auditing
  • Authentication
  • Automated Routing
  • Availability Management
  • Behavior Tracking
  • Behavioral Analytics
  • Benchmarking
  • Business Continuity Exercising
  • Business Process Control
  • CRM
  • Capacity Management
  • Change Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Consent Management
  • Content Management
  • Contract/License Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Management
  • Cost Tracking
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Governance
  • Data Import/Export
  • Data Management
  • Data Mapping
  • Data Security
  • Data Storage Management
  • Data Visualization
  • Disclosure Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Email Management
  • Emissions Management
  • Employee Management
  • Endpoint Protection Software
  • Enterprise Risk Management
  • Environmental Compliance
  • Environmental Metrics
  • Evidence Management
  • Exceptions Management
  • Financial Management
  • Financial Risk Reporting
  • For Healthcare
  • Forecasting
  • Forms Management
  • Framework Management
  • Governance
  • Graphical User Interface
  • HIPAA Compliant
  • Heatmaps
  • ISO Compliance
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Reporting
  • IT Risk Management
  • Impact Management
  • Incident Management
  • Initiative Management
  • Integrated Business Operations
  • Integrated Development Environment
  • Internal Controls Management
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • KPI Monitoring
  • KRI (Key Risk Indicator) Monitoring
  • Knowledge Base Management
  • Knowledge Management
  • Legal Risk Management
  • License Management
  • Lifecycle Management
  • Macros/Templated Responses
  • Mobile Access
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Cloud Management
  • Offboarding
  • Onboarding
  • Operational Risk Management
  • PCI Compliance
  • PIA/DPIA
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Creation
  • Policy Library
  • Policy Management
  • Policy Metadata Management
  • Policy Training
  • Predictive Analytics
  • Prioritization
  • Problem Management
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Procurement Management
  • Program Management
  • Progress Tracking
  • Project Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Relationship Mapping
  • Remediation Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Request Assignment
  • Response Management
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Scenario Planning
  • Scoring
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Sourcing Management
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Sustainability Management
  • Task Management
  • Template Management
  • Third-Party Integrations
  • Threat Response
  • Ticket Management
  • Transaction History
  • Two-Factor Authentication
  • User Management
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Risk Management
  • Version Control
  • Visual Analytics
  • Vulnerability Scanning
  • Vulnerability/Threat Prioritization
  • Workflow Management

Total features 151

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Attestation
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Auditing
  • Authentication
  • Automated Routing
  • Availability Management
  • Behavior Tracking
  • Behavioral Analytics
  • Benchmarking
  • Business Continuity Exercising
  • Business Process Control
  • CRM
  • Capacity Management
  • Change Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Consent Management
  • Content Management
  • Contract/License Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Management
  • Cost Tracking
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Governance
  • Data Import/Export
  • Data Management
  • Data Mapping
  • Data Security
  • Data Storage Management
  • Data Visualization
  • Disclosure Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Email Management
  • Emissions Management
  • Employee Management
  • Endpoint Protection Software
  • Enterprise Risk Management
  • Environmental Compliance
  • Environmental Metrics
  • Evidence Management
  • Exceptions Management
  • Financial Management
  • Financial Risk Reporting
  • For Healthcare
  • Forecasting
  • Forms Management
  • Framework Management
  • Governance
  • Graphical User Interface
  • HIPAA Compliant
  • Heatmaps
  • ISO Compliance
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Reporting
  • IT Risk Management
  • Impact Management
  • Incident Management
  • Initiative Management
  • Integrated Business Operations
  • Integrated Development Environment
  • Internal Controls Management
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • KPI Monitoring
  • KRI (Key Risk Indicator) Monitoring
  • Knowledge Base Management
  • Knowledge Management
  • Legal Risk Management
  • License Management
  • Lifecycle Management
  • Macros/Templated Responses
  • Mobile Access
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Cloud Management
  • Offboarding
  • Onboarding
  • Operational Risk Management
  • PCI Compliance
  • PIA/DPIA
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Creation
  • Policy Library
  • Policy Management
  • Policy Metadata Management
  • Policy Training
  • Predictive Analytics
  • Prioritization
  • Problem Management
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Procurement Management
  • Program Management
  • Progress Tracking
  • Project Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Relationship Mapping
  • Remediation Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Request Assignment
  • Response Management
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Scenario Planning
  • Scoring
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Sourcing Management
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Sustainability Management
  • Task Management
  • Template Management
  • Third-Party Integrations
  • Threat Response
  • Ticket Management
  • Transaction History
  • Two-Factor Authentication
  • User Management
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Risk Management
  • Version Control
  • Visual Analytics
  • Vulnerability Scanning
  • Vulnerability/Threat Prioritization
  • Workflow Management
  • ASCENT
  • Azure Active Directory
  • BeyondTrust Remote Support
  • Bitbucket
  • Black Kite
  • Docusign
  • Dynatrace
  • Formstack Documents
  • Formstack Forms
  • GitHub
  • Google Calendar
  • Google Docs
  • Google Drive
  • Google Forms
  • Google Sheets
  • IFTTT
  • JIRA Service Management
  • Jira
  • LogicMonitor
  • Microsoft 365
  • Microsoft Lens
  • Microsoft Power BI
  • Microsoft SharePoint
  • NetSuite
  • Okta
  • PagerDuty
  • Pentaho
  • SAP S/4HANA Cloud
  • Salesforce Marketing Cloud
  • Salesforce Platform
  • SecurityScorecard
  • ServiceNow
  • Slack
  • Splunk Enterprise
  • Tableau
  • Talend Data Integrity and Data Governance
  • Tenable.io
  • Workato
  • Workday Financial Management
  • Zapier
  • xMatters
  • ASCENT
  • Azure Active Directory
  • BeyondTrust Remote Support
  • Bitbucket
  • Black Kite
  • Docusign
  • Dynatrace
  • Formstack Documents
  • Formstack Forms
  • GitHub
  • Google Calendar
  • Google Docs
  • Google Drive
  • Google Forms
  • Google Sheets
  • IFTTT
  • JIRA Service Management
  • Jira
  • LogicMonitor
  • Microsoft 365
  • Microsoft Lens
  • Microsoft Power BI
  • Microsoft SharePoint
  • NetSuite
  • Okta
  • PagerDuty
  • Pentaho
  • SAP S/4HANA Cloud
  • Salesforce Marketing Cloud
  • Salesforce Platform
  • SecurityScorecard
  • ServiceNow
  • Slack
  • Splunk Enterprise
  • Tableau
  • Talend Data Integrity and Data Governance
  • Tenable.io
  • Workato
  • Workday Financial Management
  • Zapier
  • xMatters