---
description: Compare ServiceNow vs Device42 for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ServiceNow vs Device42 | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [ServiceNow \<span\>vs\</span\> Device42](https://www.getapp.za.com/compare/9156/111013/servicenow/vs/device42)

# Compare ServiceNow vs Device42

Canonical: https://www.getapp.za.com/compare/9156/111013/servicenow/vs/device42

> Detailed comparison between ServiceNow and Device42. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | Device42 |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 344 | 59 |
| **Starting Price** | US$100,00 | US$20,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### ServiceNow

- API
- Asset Lifecycle Management
- Asset Tracking
- Capacity Management
- Change Management
- Compliance Management
- Contract/License Management
- Dashboard
- Data Mapping
- IT Asset Management
- IT Reporting
- Impact Management
- Inventory Management
- Issue Auditing
- License Management
- Monitoring
- Real-Time Data
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Ticket Management

### Device42

- API
- Asset Lifecycle Management
- Asset Tracking
- Capacity Management
- Change Management
- Compliance Management
- Contract/License Management
- Dashboard
- Data Mapping
- IT Asset Management
- IT Reporting
- Impact Management
- Inventory Management
- Issue Auditing
- License Management
- Monitoring
- Real-Time Data
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Ticket Management

## Links

- [View ServiceNow Profile](https://www.getapp.za.com/software/9156/servicenow)
- [View Device42 Profile](https://www.getapp.za.com/software/111013/device42)
- [View Original Comparison](https://www.getapp.za.com/compare/9156/111013/servicenow/vs/device42)

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