---
description: Compare Slack vs tawk.to for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Slack vs tawk.to | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Slack \<span\>vs\</span\> tawk.to](https://www.getapp.za.com/compare/91563/119563/slack/vs/tawk-to)

# Compare Slack vs tawk.to

Canonical: https://www.getapp.za.com/compare/91563/119563/slack/vs/tawk-to

> Detailed comparison between Slack and tawk.to. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Slack | tawk.to |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 24046 | 343 |
| **Starting Price** | US$8,75 | US$0,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Slack

- API
- CRM
- Chat/Messaging
- Encryption
- File Sharing
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Presentation Streaming
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Recording
- Reporting/Analytics
- Scheduling
- Screen Sharing
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Whiteboard

### tawk.to

- API
- CRM
- Chat/Messaging
- File Sharing
- Mobile Access
- Multi-Channel Communication
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Slack Profile](https://www.getapp.za.com/software/91563/slack)
- [View tawk.to Profile](https://www.getapp.za.com/software/119563/tawk-to)
- [View Original Comparison](https://www.getapp.za.com/compare/91563/119563/slack/vs/tawk-to)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Slack vs tawk.to | GetApp South Africa 2026","description":"Compare Slack vs tawk.to for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/91563/119563/slack/vs/tawk-to","about":[{"@id":"https://www.getapp.za.com/software/91563/slack#software"},{"@id":"https://www.getapp.za.com/software/119563/tawk-to#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/91563/119563/slack/vs/tawk-to#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/91563/119563/slack/vs/tawk-to#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Slack","description":"Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox. \n\nSlack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly. \n\nEverything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6e4849f1-8a0f-4dcb-9db2-e2cb8eaf92c1.png","url":"https://www.getapp.za.com/software/91563/slack","@id":"https://www.getapp.za.com/software/91563/slack#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":24046},"offers":{"price":"8.75","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"tawk.to","description":"tawk.to is a cloud-based live chat and messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, and monitor customer communication via customizable pages.\n\nKey features of tawk.to include real-time monitoring, native mobile apps, customizable widgets, a built-in ticketing system, canned shortcuts, desktop/mail notifications, data encryption, and custom tabs. The platform's domain restriction functionality allows users to control access through selective domains, websites, or IP. tawk.to also includes sentiment tracking which helps users analyze responses and improve customer engagement. tawk.to offers a white-label solution, letting users create personalized widgets and emails with custom branding. \n\ntawk.to includes an interactive dashboard which provides valuable insight into visitors, chats, page views, and more, via graphs and historical analytics. The platform integrates with various third-party applications and platforms including WordPress, Joomla, PrestaShop, Trakdesk, Weebly, Wix, Zencart, Cayzu, and Cloudflare.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/946ccd49-9259-4834-a49f-4c419070d61a.png","url":"https://www.getapp.za.com/software/119563/tawk-to","@id":"https://www.getapp.za.com/software/119563/tawk-to#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":343},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/compare/91563/119563/slack/vs/tawk-to#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Slack vs tawk.to","position":3,"item":"https://www.getapp.za.com/compare/91563/119563/slack/vs/tawk-to","@type":"ListItem"}]}]}
</script>
