Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. And it’s a more personal experience for your customers…
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Obindo is a knowledge-sharing platform that helps sales, professional services, and product teams stay in-sync and work together more productively

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support

Starting from

US$12,00/month

  • Free
  • Subscription

Starting from

US$350,00/month

  • Free
  • Subscription

Overall rating

4,4 /5
(62)
Ease of Use
4,5/5
Features & Functionality
3,9/5
Customer Service
4,6/5
Value for Money
4,4/5

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Total features 67

  • API
  • Access Controls/Permissions
  • Activity/News Feed
  • Alerts / Escalation
  • Auto-Responders
  • Automated Routing
  • Automatic Lead Distribution
  • Benchmarking
  • CRM
  • Call Center Management
  • Call Recording
  • Call Tracking
  • Cataloging/Categorization
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Drag & Drop
  • Email Management
  • Employee Database
  • Event Triggered Actions
  • Feedback Management
  • Full Text Search
  • Ideation / Crowdsourcing
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Labeling
  • Lead Distribution
  • Live Chat
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Multi-Language
  • Negative Feedback Management
  • Performance Metrics
  • Prioritization
  • Project Management
  • Project Time Tracking
  • Queue Management
  • Real-Time Chat
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Text Editing
  • Ticket Management
  • Timer
  • WYSIWYG Editor
  • Workflow Configuration
  • Workflow Management

Total features 13

  • API
  • Access Controls/Permissions
  • Activity/News Feed
  • Alerts / Escalation
  • Auto-Responders
  • Automated Routing
  • Automatic Lead Distribution
  • Benchmarking
  • CRM
  • Call Center Management
  • Call Recording
  • Call Tracking
  • Cataloging/Categorization
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Drag & Drop
  • Email Management
  • Employee Database
  • Event Triggered Actions
  • Feedback Management
  • Full Text Search
  • Ideation / Crowdsourcing
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Labeling
  • Lead Distribution
  • Live Chat
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Multi-Language
  • Negative Feedback Management
  • Performance Metrics
  • Prioritization
  • Project Management
  • Project Time Tracking
  • Queue Management
  • Real-Time Chat
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Text Editing
  • Ticket Management
  • Timer
  • WYSIWYG Editor
  • Workflow Configuration
  • Workflow Management
  • Asana
  • Box
  • Chargebee
  • DocuSign
  • Dropbox Business
  • Facebook
  • GitHub
  • Gmail
  • Google Calendar
  • Google Docs
  • Google Drive
  • Mailchimp
  • Microsoft OneNote
  • Olark
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Trello
  • Twitter
  • Yammer
  • Zapier
  • Zoho CRM
  • Asana
  • Box
  • Chargebee
  • DocuSign
  • Dropbox Business
  • Facebook
  • GitHub
  • Gmail
  • Google Calendar
  • Google Docs
  • Google Drive
  • Mailchimp
  • Microsoft OneNote
  • Olark
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Trello
  • Twitter
  • Yammer
  • Zapier
  • Zoho CRM