Mention vs Sprinklr
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Overview
Real-time Media Monitoring and Social Listening solution for SMB's and Enterprises
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$41.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$249.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.5/ 5Customer Service
4.7/ 5Value for Money
4.5/ 5Ease of Use
3.8/ 5Features
4.3/ 5Customer Service
4.0/ 5Value for Money
3.9/ 5Features
Total features 59
- @mentions
- A/B Testing
- AI Content Creation
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Activity/News Feed
- Advertising Management
- Advocate Management
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Audience Engagement
- Audience Targeting
- Augmented Analytics
- Automated Publishing
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Outbound Dialer
- Behavior Analytics
- Benchmarking
- Boolean Search
- Brand Guidelines
- Brand Tracking
- Budgeting/Forecasting
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Routing
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Channel Management
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Competitor Monitoring
- Compliance Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contextual Guidance
- Conversion Tracking
- Customer Communication
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Visualization
- Digital Asset Management
- Dynamic Content
- Email Alerts
- Email Management
- Email Marketing
- Engagement Tracking
- Event Management
- Feedback Management
- For Sales/Marketing
- For iPad Devices
- Gamification
- Hashtag Tracking
- Help Desk Management
- Image Editing
- Image Library
- Inbox Management
- Influencer Tracking
- Intent Recognition
- Interaction Tracking
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Language Detection
- Lead Management
- Live Chat
- Macros/Templated Responses
- Marketing Automation
- Media Monitoring
- Mobile Access
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Multiple User Accounts
- Natural Language Processing
- Negative Feedback Management
- Offline Access
- Online Forums
- Online Voice Transmission
- Performance Metrics
- Post Scheduling
- Pre-Configured Bot
- Prioritization
- Proactive Chat
- Query Suggestions
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Review Monitoring
- Role-Based Permissions
- SMS Messaging
- Search/Filter
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Advertising
- Social Listening
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Mentions Tracking
- Social Performance Management
- Social Promotion
- Strategic Planning
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- User Management
- Version Control
- Virtual Assistant
- Workflow Management
Total features 141
- @mentions
- A/B Testing
- AI Content Creation
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Activity/News Feed
- Advertising Management
- Advocate Management
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Audience Engagement
- Audience Targeting
- Augmented Analytics
- Automated Publishing
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Outbound Dialer
- Behavior Analytics
- Benchmarking
- Boolean Search
- Brand Guidelines
- Brand Tracking
- Budgeting/Forecasting
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Routing
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Channel Management
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Competitor Monitoring
- Compliance Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contextual Guidance
- Conversion Tracking
- Customer Communication
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Visualization
- Digital Asset Management
- Dynamic Content
- Email Alerts
- Email Management
- Email Marketing
- Engagement Tracking
- Event Management
- Feedback Management
- For Sales/Marketing
- For iPad Devices
- Gamification
- Hashtag Tracking
- Help Desk Management
- Image Editing
- Image Library
- Inbox Management
- Influencer Tracking
- Intent Recognition
- Interaction Tracking
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Language Detection
- Lead Management
- Live Chat
- Macros/Templated Responses
- Marketing Automation
- Media Monitoring
- Mobile Access
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Multiple User Accounts
- Natural Language Processing
- Negative Feedback Management
- Offline Access
- Online Forums
- Online Voice Transmission
- Performance Metrics
- Post Scheduling
- Pre-Configured Bot
- Prioritization
- Proactive Chat
- Query Suggestions
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Review Monitoring
- Role-Based Permissions
- SMS Messaging
- Search/Filter
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Advertising
- Social Listening
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Mentions Tracking
- Social Performance Management
- Social Promotion
- Strategic Planning
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- User Management
- Version Control
- Virtual Assistant
- Workflow Management
Integrations
- Adjust
- Adobe Analytics
- Adobe Commerce
- Adobe Experience Manager
- AppsFlyer
- Aprimo Digital Asset Management
- BL.INK
- Bazaarvoice
- Beckon
- Bitly
- Bynder
- Canary
- Corezoid Process Engine
- Coveo Relevance Cloud
- DaveAI
- Discourse
- Domo
- FormAssembly
- Freshdesk
- Freshsales
- Geckoboard
- Google Analytics 360
- Google Data Studio
- Haptik
- HubSpot Marketing Hub
- Jive
- Kochava
- LinkedIn for Business
- MS Dynamics
- Mailchimp
- Marketo Engage
- Marketo Sales Connect
- MediaValet
- Mediaocean
- Meta for Business
- Microsoft Power BI
- Microsoft Power BI - BI - JourneyTEAM (Reseller)
- Netomi
- Oracle Eloqua Marketing Automation
- Oracle Responsys
- Ozonetel
- PowerReviews
- SAP Ariba
- SAP Service Cloud
- Salesforce Service Cloud
- Shopify
- Shutterstock Editor
- Sitecore
- Slack
- Snapchat
- Socialive
- Stripe
- Tableau
- Trustpilot
- Twilio
- Twitter/X
- WordPress
- Zapier
- Zendesk Suite
- Adjust
- Adobe Analytics
- Adobe Commerce
- Adobe Experience Manager
- AppsFlyer
- Aprimo Digital Asset Management
- BL.INK
- Bazaarvoice
- Beckon
- Bitly
- Bynder
- Canary
- Corezoid Process Engine
- Coveo Relevance Cloud
- DaveAI
- Discourse
- Domo
- FormAssembly
- Freshdesk
- Freshsales
- Geckoboard
- Google Analytics 360
- Google Data Studio
- Haptik
- HubSpot Marketing Hub
- Jive
- Kochava
- LinkedIn for Business
- MS Dynamics
- Mailchimp
- Marketo Engage
- Marketo Sales Connect
- MediaValet
- Mediaocean
- Meta for Business
- Microsoft Power BI
- Microsoft Power BI - BI - JourneyTEAM (Reseller)
- Netomi
- Oracle Eloqua Marketing Automation
- Oracle Responsys
- Ozonetel
- PowerReviews
- SAP Ariba
- SAP Service Cloud
- Salesforce Service Cloud
- Shopify
- Shutterstock Editor
- Sitecore
- Slack
- Snapchat
- Socialive
- Stripe
- Tableau
- Trustpilot
- Twilio
- Twitter/X
- WordPress
- Zapier
- Zendesk Suite