---
description: Compare Typeform vs Retently for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Typeform vs Retently | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Lead Generation Software](/directory/1047/lead-generation/software) > [Typeform \<span\>vs\</span\> Retently](https://www.getapp.za.com/compare/91581/113451/typeform/vs/retently)

# Compare Typeform vs Retently

Canonical: https://www.getapp.za.com/compare/91581/113451/typeform/vs/retently

> Detailed comparison between Typeform and Retently. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Typeform | Retently |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 945 | 30 |
| **Starting Price** | US$39,00 | US$50,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Typeform

- API
- CRM
- Collaboration Tools
- Communication Management
- Customer History
- Dashboard
- Email Management
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- NPS Survey Structure
- Performance Metrics
- Pulse Surveys
- Reporting/Analytics
- SSL Security
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration
- Workflow Management

### Retently

- API
- CRM
- Collaboration Tools
- Communication Management
- Customer History
- Dashboard
- Email Management
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- NPS Survey Structure
- Performance Metrics
- Pulse Surveys
- Reporting/Analytics
- SSL Security
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration
- Workflow Management

## Links

- [View Typeform Profile](https://www.getapp.za.com/software/91581/typeform)
- [View Retently Profile](https://www.getapp.za.com/software/113451/retently)
- [View Original Comparison](https://www.getapp.za.com/compare/91581/113451/typeform/vs/retently)

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