MiVoice Business Solution vs FluentStream
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Overview
MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.
MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration tools, analytics, mobile apps, and more.
Tried FluentStream and loved it? Let us know!
Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$20.99/month
- Free Version
- Free Trial
- Subscription
Starting from
US$20.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.1/ 5Features
4.2/ 5Customer Service
3.9/ 5Value for Money
3.8/ 5Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.8/ 5Value for Money
4.6/ 5Features
Total features 48
- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Archiving & Retention
- Audio Calls
- Audio/Video Conferencing
- Audio/Video Recording
- Automated Attendant
- Automatic Call Distribution
- Blended Call Center
- By-Extension Reporting
- CRM
- Call Center Management
- Call Conferencing
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Reports
- Email Management
- IVR
- Inbound Call Center
- Inbound Reporting
- Live Chat
- Manual Dialer
- Mobile Access
- Multi-Channel Communication
- Multi-Location
- On-Demand Recording
- Outbound Call Center
- Outbound Reporting
- PBX
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Presentation Streaming
- Prioritization
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Recording
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- SSL Security
- Screen Sharing
- Support Ticket Management
- Surveys & Feedback
- Text to Speech
- Two-Way Audio & Video
- Unattended Call Management
- Video Call Recording
- Video Conferencing
- Virtual Assistant
- VoIP
- VoIP Connection
- Voice Mail
- Who Answered Log
- Workflow Management
Total features 53
- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Archiving & Retention
- Audio Calls
- Audio/Video Conferencing
- Audio/Video Recording
- Automated Attendant
- Automatic Call Distribution
- Blended Call Center
- By-Extension Reporting
- CRM
- Call Center Management
- Call Conferencing
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Reports
- Email Management
- IVR
- Inbound Call Center
- Inbound Reporting
- Live Chat
- Manual Dialer
- Mobile Access
- Multi-Channel Communication
- Multi-Location
- On-Demand Recording
- Outbound Call Center
- Outbound Reporting
- PBX
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Presentation Streaming
- Prioritization
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Recording
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- SSL Security
- Screen Sharing
- Support Ticket Management
- Surveys & Feedback
- Text to Speech
- Two-Way Audio & Video
- Unattended Call Management
- Video Call Recording
- Video Conferencing
- Virtual Assistant
- VoIP
- VoIP Connection
- Voice Mail
- Who Answered Log
- Workflow Management
Integrations
Not provided by vendor
- CRM
- Microsoft Teams
