ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports.
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Zoho Meeting is a best web conferencing solution built to manage your online meetings, video conferencing and webinars. Completely browser-based and no downloads required.
Zoho Meeting is a best web conferencing solution built to manage your online meetings, video conferencing and webinars. Completely browser-based and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

N/A

  • Free
  • Subscription

Starting from

US$3,00/month

  • Free
  • Subscription

Overall rating

4,2 /5
(242)
Ease of Use
4,2/5
Features & Functionality
4,2/5
Customer Service
4/5
Value for Money
3,8/5

Overall rating

4,5 /5
(442)
Ease of Use
4,6/5
Features & Functionality
4,4/5
Customer Service
4,5/5
Value for Money
4,5/5

Total features 50

  • API
  • Access Control
  • Activity Tracking
  • Alerts / Escalation
  • Application Sharing
  • Automatic Lead Distribution
  • CRM Integration
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat
  • Collaboration Tools
  • Computer Telephony Integration
  • Conferencing
  • Customer Activity Reporting
  • Customizable Branding
  • Dashboard Creation
  • Distribution Management
  • Email Integration
  • Employee Database
  • IVR / Voice Recognition
  • Instant Messaging
  • Lead Assignment
  • Lead Distribution
  • Multi-Channel Communication
  • Permission Management
  • Predictive Dialer
  • Prioritizing
  • Queue Manager
  • Real Time Data
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Visual Analytics
  • Voice Mail

Total features 17

  • API
  • Access Control
  • Activity Tracking
  • Alerts / Escalation
  • Application Sharing
  • Automatic Lead Distribution
  • CRM Integration
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat
  • Collaboration Tools
  • Computer Telephony Integration
  • Conferencing
  • Customer Activity Reporting
  • Customizable Branding
  • Dashboard Creation
  • Distribution Management
  • Email Integration
  • Employee Database
  • IVR / Voice Recognition
  • Instant Messaging
  • Lead Assignment
  • Lead Distribution
  • Multi-Channel Communication
  • Permission Management
  • Predictive Dialer
  • Prioritizing
  • Queue Manager
  • Real Time Data
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Visual Analytics
  • Voice Mail
  • AuguTech
  • Bigin
  • Bitium
  • Courseplay
  • JobDiva
  • Klipfolio
  • Logicbox
  • Oreka TR
  • SpitFire
  • Tigerpaw
  • AuguTech
  • Bigin
  • Bitium
  • Courseplay
  • JobDiva
  • Klipfolio
  • Logicbox
  • Oreka TR
  • SpitFire
  • Tigerpaw