MiVoice Business Solution vs ULTATEL Cloud Business Phone System
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Overview
MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.
MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.
ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
No images available
Pricing
Starting from
US$20.99/month
- Free Version
- Free Trial
- Subscription
Starting from
US$15.95/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.1/ 5Features
4.2/ 5Customer Service
3.9/ 5Value for Money
3.8/ 5Ease of Use
4.6/ 5Features
4.5/ 5Customer Service
4.9/ 5Value for Money
4.7/ 5Features
Total features 48
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Conferencing
- Audio/Video Recording
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Blended Call Center
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Caller ID
- Customizable Reports
- Dashboard
- Data Import/Export
- Electronic Faxes
- Email Management
- Email Reminders
- Employee Directory
- Event Scheduling
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- HD Audio/Video
- Host Controls
- IVR
- Inbound Call Center
- International Calling
- Live Chat
- Manual Dialer
- Meeting Management
- Microsoft Outlook Integration
- Mobile Access
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- On-Demand Webcasting
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Predictive Dialer
- Presentation Streaming
- Prioritization
- Private Chat
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Scheduled Recording
- Screen Sharing
- Single Sign On
- Softphone Software
- Surveys & Feedback
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- User Management
- User Profiles
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Management
- Video Streaming
- Video Support
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voice Recognition
- Voicemail Transcription
- Workflow Management
Total features 122
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Conferencing
- Audio/Video Recording
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Blended Call Center
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Caller ID
- Customizable Reports
- Dashboard
- Data Import/Export
- Electronic Faxes
- Email Management
- Email Reminders
- Employee Directory
- Event Scheduling
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- HD Audio/Video
- Host Controls
- IVR
- Inbound Call Center
- International Calling
- Live Chat
- Manual Dialer
- Meeting Management
- Microsoft Outlook Integration
- Mobile Access
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- On-Demand Webcasting
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Predictive Dialer
- Presentation Streaming
- Prioritization
- Private Chat
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Scheduled Recording
- Screen Sharing
- Single Sign On
- Softphone Software
- Surveys & Feedback
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- User Management
- User Profiles
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Management
- Video Streaming
- Video Support
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voice Recognition
- Voicemail Transcription
- Workflow Management
Integrations
Not provided by vendor
- Microsoft Teams
- Salesforce Starter
- Zendesk Suite
- Zoho CRM
