OneDrive is a secure access, sharing & file storage solution which enables users to store & share photos, videos, documents, & more at anytime, via any device
OneDrive is a secure access, sharing & file storage solution which enables users to store & share photos, videos, documents, & more at anytime, via...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$1.99/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$25,000.00/year

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.5 /5
(12,218)

Ease of Use

4.4/ 5

Features

4.4/ 5

Customer Service

4.2/ 5

Value for Money

4.4/ 5

Overall rating

4.5 /5
(14)

Ease of Use

4.3/ 5

Features

4.1/ 5

Customer Service

4.6/ 5

Value for Money

4.2/ 5

Total features 34

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Library
  • Asset Sharing
  • Attended Automation
  • Automated Routing
  • Automatic Backup
  • Autoresponders
  • Backup and Recovery
  • Business Process Automation
  • Business Process Control
  • CMDB
  • Calendar Management
  • Catalog Management
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Complaint Monitoring
  • Content Library
  • Content Management
  • Contextual Guidance
  • Customer Engagement
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Decision Support Software
  • Document Capture
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Email Management
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • For Developers
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • Health Score
  • IT Asset Management
  • Incident Management
  • Integration into Third Party Applications
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Machine Learning
  • Macros/Templated Responses
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Device Support
  • Natural Language Processing
  • Negative Feedback Management
  • No-Code
  • Onboarding
  • Optical Character Recognition
  • Performance Metrics
  • Pre-Configured Bot
  • Predictive Analytics
  • Process Builder
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Workflow
  • Projections
  • Queue Management
  • Real Time Synchronization
  • Real-Time Chat
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Text Analysis
  • Text Editing
  • Third-Party Integrations
  • Ticket Management
  • Unattended Automation
  • Usage Tracking/Analytics
  • User Management
  • Version Control
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Analytics
  • Workflow Configuration
  • Workflow Management

Total features 99

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Library
  • Asset Sharing
  • Attended Automation
  • Automated Routing
  • Automatic Backup
  • Autoresponders
  • Backup and Recovery
  • Business Process Automation
  • Business Process Control
  • CMDB
  • Calendar Management
  • Catalog Management
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Complaint Monitoring
  • Content Library
  • Content Management
  • Contextual Guidance
  • Customer Engagement
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Decision Support Software
  • Document Capture
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Email Management
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • For Developers
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • Health Score
  • IT Asset Management
  • Incident Management
  • Integration into Third Party Applications
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Machine Learning
  • Macros/Templated Responses
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Device Support
  • Natural Language Processing
  • Negative Feedback Management
  • No-Code
  • Onboarding
  • Optical Character Recognition
  • Performance Metrics
  • Pre-Configured Bot
  • Predictive Analytics
  • Process Builder
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Workflow
  • Projections
  • Queue Management
  • Real Time Synchronization
  • Real-Time Chat
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Text Analysis
  • Text Editing
  • Third-Party Integrations
  • Ticket Management
  • Unattended Automation
  • Usage Tracking/Analytics
  • User Management
  • Version Control
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Analytics
  • Workflow Configuration
  • Workflow Management
  • Box
  • Bullhorn ATS & CRM
  • Clearbit
  • ConvertKit
  • Cornerstone
  • Encompass
  • Freshdesk
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Maps
  • HubSpot Marketing Hub
  • Insperity OrgPlus
  • Jira
  • Marketo Sales Connect
  • Microsoft 365
  • Microsoft Outlook
  • OneDrive
  • Paylocity
  • Procore
  • ServiceNow
  • Surefire CRM
  • TriNet Zenefits
  • Twilio
  • UKG Pro
  • Unanet CRM by Cosential
  • Zendesk Suite
  • ZoomInfo Sales
  • Box
  • Bullhorn ATS & CRM
  • Clearbit
  • ConvertKit
  • Cornerstone
  • Encompass
  • Freshdesk
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Maps
  • HubSpot Marketing Hub
  • Insperity OrgPlus
  • Jira
  • Marketo Sales Connect
  • Microsoft 365
  • Microsoft Outlook
  • OneDrive
  • Paylocity
  • Procore
  • ServiceNow
  • Surefire CRM
  • TriNet Zenefits
  • Twilio
  • UKG Pro
  • Unanet CRM by Cosential
  • Zendesk Suite
  • ZoomInfo Sales