---
description: Compare monday.com vs Giva for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare monday.com vs Giva | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/332/project-management/software) > [monday.com \<span\>vs\</span\> Giva](https://www.getapp.za.com/compare/91734/116599/monday-com/vs/giva-customer-service)

# Compare monday.com vs Giva

Canonical: https://www.getapp.za.com/compare/91734/116599/monday-com/vs/giva-customer-service

> Detailed comparison between monday.com and Giva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | monday.com | Giva |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 5726 | 57 |
| **Starting Price** | US$9,00 | US$69,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### monday.com

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Configurable Workflow
- Customer Database
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Personalization
- Process/Workflow Automation
- Project Management
- Real-Time Reporting
- Single Sign On
- Social Media Integration
- Surveys & Feedback

### Giva

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Configurable Workflow
- Customer Database
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Personalization
- Process/Workflow Automation
- Project Management
- Real-Time Reporting
- Single Sign On
- Social Media Integration
- Surveys & Feedback

## Links

- [View monday.com Profile](https://www.getapp.za.com/software/91734/monday-com)
- [View Giva Profile](https://www.getapp.za.com/software/116599/giva-customer-service)
- [View Original Comparison](https://www.getapp.za.com/compare/91734/116599/monday-com/vs/giva-customer-service)

-----

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