Salesforce Service Cloud vs Zapnito

 

Salesforce Service Cloud

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Zapnito

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$25,00/month £1 250,00/month
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Access Control
Activity Dashboard
Activity Tracking
Audit Trail
Automatic Notifications
Compliance Management
Custom Fields
Customizable Reporting
Data Import/Export
Monitoring
Reporting & Statistics
Search Functionality
Social Media Integration
Third Party Integration
Workflow Management

Integrations

FinancialForce Accounting
Five9
Freshdesk
InGenius
Planyo
Quick Base
Salesforce Social Studio
Sharpen
SmarterU LMS
Vocalcom