Salesforce Service Cloud vs Wowdesk

 

Salesforce Service Cloud

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Wowdesk

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$25,00/month US$6,00/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Automatic Notifications
Chat
Compliance Management
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Email Integration
Knowledge Base
Monitoring
Multi-Channel Communication
Prioritizing
Reporting & Statistics
Social Media Integration
Third Party Integration
Ticket Management
Workflow Management

Integrations

Calendar Browser
Facebook
FinancialForce Accounting
Five9
Freshdesk
Google Drive
InGenius
Microsoft Azure
Microsoft Dynamics CRM
Microsoft Excel
Microsoft Outlook
Microsoft Word
Planyo
Quick Base
Salesforce Social Studio
Sharpen
SmarterU LMS
Twitter
Vocalcom