Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities....

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Yellow Messenger help businesses in advertising, education, banking and other industries create, launch, and manage custom chatbots. The AI technology lets organizations build virtual assistants to automate operational workflows, respond to customer queries, and engage with the target audience.
Yellow Messenger help businesses in advertising, education, banking and other industries create, launch, and manage custom chatbots. The AI...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Subscription

Starting from

  • Subscription

Overall rating

4,4 /5
(509)
Ease of Use
4/5
Features & Functionality
4,3/5
Customer Service
4,2/5
Value for Money
4,1/5

Overall rating

4,7 /5
(15)
Ease of Use
4,4/5
Features & Functionality
4,2/5
Customer Service
4,5/5
Value for Money
4,2/5

Total features 195

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Animal Licensing
  • Applications Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Automatic Call Distribution
  • Availability Indicator
  • Availability Management
  • Benchmarking
  • Bid Management
  • Billing & Invoicing
  • Blended Call Center
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Canned Responses
  • Capacity Management
  • Case Management
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Client Portal
  • Code Enforcement
  • Code Maintenance
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Contextual Guidance
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Recovery
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Communities
  • Engagement Analytics
  • Equipment Maintenance
  • Event Triggered Actions
  • Fee Management
  • Feedback Management
  • File Sharing
  • File Storage
  • Fixed Asset Management
  • For Developers
  • Forms Management
  • Fund Accounting
  • GIS
  • GPS
  • Gamification
  • Geotargeting
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Guided Problem Solving
  • Historical Reporting
  • IT Asset Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Incident Management
  • Inspection Management
  • Intent Recognition
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Land Planning
  • Lead Distribution
  • License Issuance
  • Live Chat
  • Macros/Templated Responses
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Natural Language Processing
  • Negative Feedback Management
  • Network Monitoring
  • Offline Form
  • Online Forums
  • Online Time Clock
  • Order Management
  • Outbound Call Center
  • Parking Management
  • Payment Collection in the Field
  • Performance Management
  • Performance Metrics
  • Permit Issuance
  • Photo Management
  • Planning & Zoning
  • Pre-Configured Bot
  • Predictive Dialer
  • Prioritization
  • Proactive Chat
  • Problem Management
  • Process Control
  • Progressive Dialer
  • Project Management
  • Property Database
  • Pulse Surveys
  • Purchasing & Receiving
  • Quality Assurance
  • Question Library
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Records Management
  • Release Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Sales Orders
  • Sales Trend Analysis
  • Scheduling
  • Screen Sharing
  • Self Service Portal
  • Sentiment Analysis
  • Service Catalog
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Single Sign On
  • Social Advertising
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Speech Recognition
  • Speech Synthesis
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Taxation & Assessment
  • Technician Management
  • Third Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Utility Billing
  • Video Support
  • Violation Tracking
  • Virtual Assistant
  • Visual Analytics
  • Website Integration
  • Website Visitor Tracking
  • Weed Abatement Control
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management

Total features 65

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Animal Licensing
  • Applications Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Automatic Call Distribution
  • Availability Indicator
  • Availability Management
  • Benchmarking
  • Bid Management
  • Billing & Invoicing
  • Blended Call Center
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Canned Responses
  • Capacity Management
  • Case Management
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Client Portal
  • Code Enforcement
  • Code Maintenance
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Contextual Guidance
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Recovery
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Communities
  • Engagement Analytics
  • Equipment Maintenance
  • Event Triggered Actions
  • Fee Management
  • Feedback Management
  • File Sharing
  • File Storage
  • Fixed Asset Management
  • For Developers
  • Forms Management
  • Fund Accounting
  • GIS
  • GPS
  • Gamification
  • Geotargeting
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Guided Problem Solving
  • Historical Reporting
  • IT Asset Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Incident Management
  • Inspection Management
  • Intent Recognition
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Land Planning
  • Lead Distribution
  • License Issuance
  • Live Chat
  • Macros/Templated Responses
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Natural Language Processing
  • Negative Feedback Management
  • Network Monitoring
  • Offline Form
  • Online Forums
  • Online Time Clock
  • Order Management
  • Outbound Call Center
  • Parking Management
  • Payment Collection in the Field
  • Performance Management
  • Performance Metrics
  • Permit Issuance
  • Photo Management
  • Planning & Zoning
  • Pre-Configured Bot
  • Predictive Dialer
  • Prioritization
  • Proactive Chat
  • Problem Management
  • Process Control
  • Progressive Dialer
  • Project Management
  • Property Database
  • Pulse Surveys
  • Purchasing & Receiving
  • Quality Assurance
  • Question Library
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Records Management
  • Release Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Sales Orders
  • Sales Trend Analysis
  • Scheduling
  • Screen Sharing
  • Self Service Portal
  • Sentiment Analysis
  • Service Catalog
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Single Sign On
  • Social Advertising
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Speech Recognition
  • Speech Synthesis
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Taxation & Assessment
  • Technician Management
  • Third Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Utility Billing
  • Video Support
  • Violation Tracking
  • Virtual Assistant
  • Visual Analytics
  • Website Integration
  • Website Visitor Tracking
  • Weed Abatement Control
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management
  • ChannelInsight
  • Desk.com
  • Facebook
  • Five9
  • Gainsight CS
  • Google Chat
  • Google Drive
  • Helpshift
  • InGenius Connector Enterprise
  • Jira
  • LiveOps
  • Microsoft 365
  • Microsoft Azure
  • Microsoft SharePoint
  • Microsoft Teams
  • Monet Live WFO
  • Moxie Concierge Email Management
  • NICE inContact
  • Natterbox
  • Quip
  • SAP Business One
  • SAP SuccessFactors HCM Suite
  • Salesforce Analytics Cloud
  • Salesforce Essentials
  • Salesforce Marketing Cloud
  • Salesforce Platform
  • Salesforce Sales Cloud
  • SalesforceIQ
  • Slack
  • Swiftype
  • Talkdesk
  • Telegram
  • Transera
  • Vonage Contact Center
  • WhatsApp
  • Zendesk
  • ChannelInsight
  • Desk.com
  • Facebook
  • Five9
  • Gainsight CS
  • Google Chat
  • Google Drive
  • Helpshift
  • InGenius Connector Enterprise
  • Jira
  • LiveOps
  • Microsoft 365
  • Microsoft Azure
  • Microsoft SharePoint
  • Microsoft Teams
  • Monet Live WFO
  • Moxie Concierge Email Management
  • NICE inContact
  • Natterbox
  • Quip
  • SAP Business One
  • SAP SuccessFactors HCM Suite
  • Salesforce Analytics Cloud
  • Salesforce Essentials
  • Salesforce Marketing Cloud
  • Salesforce Platform
  • Salesforce Sales Cloud
  • SalesforceIQ
  • Slack
  • Swiftype
  • Talkdesk
  • Telegram
  • Transera
  • Vonage Contact Center
  • WhatsApp
  • Zendesk