Salesforce Service Cloud vs Zoho Assist

 

Salesforce Service Cloud

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Zoho Assist

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$25,00/month US$10,00/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Automatic Notifications
Chat
Compliance Management
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Instant Messaging
Monitoring
Reporting & Statistics
Third Party Integration
Workflow Management

Integrations

FinancialForce Accounting
Five9
Freshdesk
InGenius
JIRA Software
ManageEngine ServiceDesk Plus
Planyo
Quick Base
Salesforce Social Studio
ServiceNow
Sharpen
SmarterU LMS
Vocalcom
Zendesk
Zoho CRM
Zoho Desk
Zoho Projects