---
description: Compare Re:amaze vs Front for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Re:amaze vs Front | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Re:amaze \<span\>vs\</span\> Front](https://www.getapp.za.com/compare/91771/102177/reamaze-cloud-helpdesk/vs/front)

# Compare Re:amaze vs Front

Canonical: https://www.getapp.za.com/compare/91771/102177/reamaze-cloud-helpdesk/vs/front

> Detailed comparison between Re:amaze and Front. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Re:amaze | Front |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 53 | 286 |
| **Starting Price** | US$29,00 | US$25,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Re:amaze

- API
- CRM
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customer Engagement
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Chat
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

### Front

- API
- CRM
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customer Engagement
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Chat
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

## Links

- [View Re:amaze Profile](https://www.getapp.za.com/software/91771/reamaze-cloud-helpdesk)
- [View Front Profile](https://www.getapp.za.com/software/102177/front)
- [View Original Comparison](https://www.getapp.za.com/compare/91771/102177/reamaze-cloud-helpdesk/vs/front)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Re:amaze vs Front | GetApp South Africa 2026","description":"Compare Re:amaze vs Front for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/91771/102177/reamaze-cloud-helpdesk/vs/front","about":[{"@id":"https://www.getapp.za.com/software/91771/reamaze-cloud-helpdesk#software"},{"@id":"https://www.getapp.za.com/software/102177/front#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/91771/102177/reamaze-cloud-helpdesk/vs/front#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/91771/102177/reamaze-cloud-helpdesk/vs/front#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.za.com/#organization"},"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA"},{"name":"Re:amaze","description":"Re:amaze is a web based helpdesk platform to help businesses communicate with customers at scale. With multi-channel support for all of your conversational channels like chat, email, social media, and mobile. Re:amaze helps your entire team stay in sync with customers in a shared team inbox so no conversations go missing.\n\nFeatures\n\nEmail, Facebook, Messenger, Twitter support - Live Chat with Chatbots - Push Notifications - Public Help Sites and FAQ - Multi-brand management - CRM - Team collaboration and staff notes - Customer satisfaction surveys - Roles and permissions - Tagging and customer attributes - Automated workflows - Customizable email templates - Automatic collision detection - Customizable notifications, tags, and filters - Response templates - Conversation permalinks - Autoresponders - Volume, response time, and staff reports - JavaScript integrations - API access - Mobile apps for iOS and Android","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d2028d46-1272-4d37-91eb-a4b334276602.png","url":"https://www.getapp.za.com/software/91771/reamaze-cloud-helpdesk","@id":"https://www.getapp.za.com/software/91771/reamaze-cloud-helpdesk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":53},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Front","description":"Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9ec7f2b7-8112-4ce6-8886-6ba2e7a66cf8.png","url":"https://www.getapp.za.com/software/102177/front","@id":"https://www.getapp.za.com/software/102177/front#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":286},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/compare/91771/102177/reamaze-cloud-helpdesk/vs/front#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Management Software","position":2,"item":"/directory/257/knowledge-management/software","@type":"ListItem"},{"name":"Re:amaze vs Front","position":3,"item":"https://www.getapp.za.com/compare/91771/102177/reamaze-cloud-helpdesk/vs/front","@type":"ListItem"}]}]}
</script>
