JIRA Service Management vs EZOfficeInventory
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Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Track and manage check-outs, locations and maintenance schedules of your assets with our cloud based asset management software. QR/Barcode & RFID integration.
Track and manage check-outs, locations and maintenance schedules of your assets with our cloud based asset management software. QR/Barcode & RFID...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Pricing
Starting from
US$19.04/month
- Free Version
- Free Trial
- Subscription
Starting from
US$40.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.2/ 5Features
4.5/ 5Customer Service
4.3/ 5Value for Money
4.3/ 5Ease of Use
4.5/ 5Features
4.5/ 5Customer Service
4.6/ 5Value for Money
4.6/ 5Features
Total features 113
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Accounting
- Asset Images
- Asset Library
- Asset Lifecycle Management
- Asset Planning
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Routing
- Autoresponders
- Availability Management
- Backlog Management
- Backup and Recovery
- Barcode Generation
- Barcode Printing
- Barcode Recognition
- Barcode/Label Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Budget Tracking
- Bug/Issue Capture
- CRM
- Calendar Management
- Calibration Management
- Capacity Management
- Categorisation/Grouping
- Change Management
- Check-in/Check-out
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Commercial Properties
- Communications Management
- Compliance Management
- Compliance Tracking
- Conferences/Conventions
- Configuration Management
- Contract Drafting
- Contract/License Management
- Contractor Management
- Cost Tracking
- Customer Complaint Tracking
- Customer Database
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Depreciation Management
- Digital Signature
- Disposal Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Alerts
- Email Management
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Event Logs
- Exhibit/Vendor Management
- Expiration Date Management
- Facility Asset Management
- Facility Management
- Feedback Management
- Fixed Asset Management
- For AEC Industry
- For IT Project Management
- For Mechanical Equipment
- For Medical Purposes
- For Schools
- For Small Businesses
- Full Text Search
- GPS
- Help Desk Management
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- IT Reporting
- Incident Management
- Incident Reporting
- Inspection Management
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Investigation Management
- Invoice Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Item Management
- Job Management
- Kitting
- Knowledge Base Management
- Knowledge Management
- Label Templates
- Labeling
- License Inventory
- License Management
- License Tracking
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Manufacturing Inventory Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Currency
- Multi-Language
- Multi-Location
- Network Monitoring
- On Call Scheduling
- Parts Management
- Patch Management
- Performance Metrics
- Preventive Maintenance
- Prioritization
- Problem Management
- Procurement Management
- Product Identification
- Project Management
- Project Tracking
- Purchase Order Management
- Purchasing & Receiving
- QR Codes
- Queue Management
- Quotes/Estimates
- RFID Scanning
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Appointments
- Recurring Issues
- Release Management
- Reminders
- Remote Access/Control
- Remote Monitoring & Management
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Reservations Management
- Residential Properties
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SSL Security
- Safety Incident Management
- Scheduling
- Screen Sharing
- Search/Filter
- Self Service Portal
- Serial Number Tracking
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Single Sign On
- Social Media Integration
- Software License Management
- Spatial Analysis
- Status Tracking
- Stock Management
- Supplier Management
- Supply Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Technician Management
- Template Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Trial License
- Usage Tracking/Analytics
- User Management
- Vendor Management
- Warehouse Management
- Warranty Tracking
- Weddings/Parties
- Widgets
- Work Order Creation
- Work Order Management
- Workflow Management
Total features 160
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Accounting
- Asset Images
- Asset Library
- Asset Lifecycle Management
- Asset Planning
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Routing
- Autoresponders
- Availability Management
- Backlog Management
- Backup and Recovery
- Barcode Generation
- Barcode Printing
- Barcode Recognition
- Barcode/Label Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Budget Tracking
- Bug/Issue Capture
- CRM
- Calendar Management
- Calibration Management
- Capacity Management
- Categorisation/Grouping
- Change Management
- Check-in/Check-out
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Commercial Properties
- Communications Management
- Compliance Management
- Compliance Tracking
- Conferences/Conventions
- Configuration Management
- Contract Drafting
- Contract/License Management
- Contractor Management
- Cost Tracking
- Customer Complaint Tracking
- Customer Database
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Depreciation Management
- Digital Signature
- Disposal Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Alerts
- Email Management
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Event Logs
- Exhibit/Vendor Management
- Expiration Date Management
- Facility Asset Management
- Facility Management
- Feedback Management
- Fixed Asset Management
- For AEC Industry
- For IT Project Management
- For Mechanical Equipment
- For Medical Purposes
- For Schools
- For Small Businesses
- Full Text Search
- GPS
- Help Desk Management
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- IT Reporting
- Incident Management
- Incident Reporting
- Inspection Management
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Investigation Management
- Invoice Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Item Management
- Job Management
- Kitting
- Knowledge Base Management
- Knowledge Management
- Label Templates
- Labeling
- License Inventory
- License Management
- License Tracking
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Manufacturing Inventory Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Currency
- Multi-Language
- Multi-Location
- Network Monitoring
- On Call Scheduling
- Parts Management
- Patch Management
- Performance Metrics
- Preventive Maintenance
- Prioritization
- Problem Management
- Procurement Management
- Product Identification
- Project Management
- Project Tracking
- Purchase Order Management
- Purchasing & Receiving
- QR Codes
- Queue Management
- Quotes/Estimates
- RFID Scanning
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Appointments
- Recurring Issues
- Release Management
- Reminders
- Remote Access/Control
- Remote Monitoring & Management
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Reservations Management
- Residential Properties
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SSL Security
- Safety Incident Management
- Scheduling
- Screen Sharing
- Search/Filter
- Self Service Portal
- Serial Number Tracking
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Single Sign On
- Social Media Integration
- Software License Management
- Spatial Analysis
- Status Tracking
- Stock Management
- Supplier Management
- Supply Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Technician Management
- Template Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Trial License
- Usage Tracking/Analytics
- User Management
- Vendor Management
- Warehouse Management
- Warranty Tracking
- Weddings/Parties
- Widgets
- Work Order Creation
- Work Order Management
- Workflow Management
Integrations
- 8x8 Contact Center
- Apwide Golive
- Asana
- Atlas CRM
- Azuqua
- Balsamiq
- Box
- Clerk Invoices
- Confluence
- Docusign
- Dropbox Business
- EazyBI Cloud
- Elements Connect
- Freshdesk
- GitHub
- Gliffy
- Google Analytics 360
- Google Docs
- Google Drive
- Google Workspace
- Hootsuite
- Instabug
- Intercom
- JIRA Service Management
- Jira
- Kayako
- LiveChat
- Metric.ai
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Okta
- OneDrive
- OneLogin
- PagerDuty
- Ping Identity
- Quip
- Salesforce Sales Cloud
- ScriptRunner for Jira
- ServiceNow
- Slack
- SumUp
- Toggl Track
- Trello
- Userlane
- Usersnap
- Watchtower
- Workplace from Meta
- Zapier
- Zendesk Suite
- Zendesk Sunshine
- Zephyr Enterprise
- draw.io
- 8x8 Contact Center
- Apwide Golive
- Asana
- Atlas CRM
- Azuqua
- Balsamiq
- Box
- Clerk Invoices
- Confluence
- Docusign
- Dropbox Business
- EazyBI Cloud
- Elements Connect
- Freshdesk
- GitHub
- Gliffy
- Google Analytics 360
- Google Docs
- Google Drive
- Google Workspace
- Hootsuite
- Instabug
- Intercom
- JIRA Service Management
- Jira
- Kayako
- LiveChat
- Metric.ai
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Okta
- OneDrive
- OneLogin
- PagerDuty
- Ping Identity
- Quip
- Salesforce Sales Cloud
- ScriptRunner for Jira
- ServiceNow
- Slack
- SumUp
- Toggl Track
- Trello
- Userlane
- Usersnap
- Watchtower
- Workplace from Meta
- Zapier
- Zendesk Suite
- Zendesk Sunshine
- Zephyr Enterprise
- draw.io