Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Syxsense is an endpoint security software designed to help SecOps departments, managed service providers (MSPs), and IT professionals maintain threat prevention through authorization scanning, third-party patching, communication blocking from infected devices, and continuous collaboration.
Syxsense is an endpoint security software designed to help SecOps departments, managed service providers (MSPs), and IT professionals maintain threat...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$20,00/month

  • Free
  • Subscription

Starting from

  • Free
  • Subscription

Overall rating

4,4 /5
(264)
Ease of Use
4,2/5
Features & Functionality
4,3/5
Customer Service
4,3/5
Value for Money
4,2/5

Overall rating

4,7 /5
(56)
Ease of Use
4,6/5
Features & Functionality
4,6/5
Customer Service
4,7/5
Value for Money
4,7/5

Total features 98

  • API
  • Access Control
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Security
  • Applications Management
  • Approval Process Control
  • Asset Discovery
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Lead Distribution
  • Automatic Patch Deployment
  • Automatic Scans
  • Availability Management
  • CRM
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Device Management
  • Diagnostic Tools
  • Document Storage
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Employee Portal
  • Employee Self Service
  • Encryption
  • Endpoint Management
  • Endpoint Protection Software
  • Event Logs
  • Event Tracking
  • Feedback Management
  • File Sharing
  • File Transfer
  • Filtering
  • HIPAA Compliant
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multiple User Accounts
  • Network Monitoring
  • Network Scanning
  • Network Security Software
  • Network Wide Management
  • PCI Compliance
  • Password Management
  • Patch Management
  • Patch Prioritisation
  • Patch Testing
  • Performance Metrics
  • Policy Management
  • Prioritization
  • Problem Management
  • Procurement Management
  • Productivity Analysis
  • Project Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring Issues
  • Release Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Support Software
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Supports Agile
  • Surveys & Feedback
  • Task Management
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Two-Factor Authentication
  • Unattended Access
  • Usage Tracking/Analytics
  • User Management
  • Virus Definition Update
  • Vulnerability Assessment
  • Vulnerability Protection
  • Vulnerability Scanning
  • Web Scanning
  • Whitelisting/Blacklisting
  • Widgets
  • Workflow Configuration
  • Workflow Management

Total features 116

  • API
  • Access Control
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Security
  • Applications Management
  • Approval Process Control
  • Asset Discovery
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Lead Distribution
  • Automatic Patch Deployment
  • Automatic Scans
  • Availability Management
  • CRM
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Device Management
  • Diagnostic Tools
  • Document Storage
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Employee Portal
  • Employee Self Service
  • Encryption
  • Endpoint Management
  • Endpoint Protection Software
  • Event Logs
  • Event Tracking
  • Feedback Management
  • File Sharing
  • File Transfer
  • Filtering
  • HIPAA Compliant
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multiple User Accounts
  • Network Monitoring
  • Network Scanning
  • Network Security Software
  • Network Wide Management
  • PCI Compliance
  • Password Management
  • Patch Management
  • Patch Prioritisation
  • Patch Testing
  • Performance Metrics
  • Policy Management
  • Prioritization
  • Problem Management
  • Procurement Management
  • Productivity Analysis
  • Project Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring Issues
  • Release Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Support Software
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Supports Agile
  • Surveys & Feedback
  • Task Management
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Two-Factor Authentication
  • Unattended Access
  • Usage Tracking/Analytics
  • User Management
  • Virus Definition Update
  • Vulnerability Assessment
  • Vulnerability Protection
  • Vulnerability Scanning
  • Web Scanning
  • Whitelisting/Blacklisting
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • 8x8 Contact Center
  • Asana
  • Atlas CRM
  • Azuqua
  • Balsamiq
  • Box
  • Confluence
  • DocuSign
  • Dropbox Business
  • Emburse Abacus
  • Freshdesk
  • GitHub
  • Gliffy Diagram
  • Google Analytics
  • Google Docs
  • Google Drive
  • HipChat
  • HootSuite
  • Intercom
  • Jira
  • Kayako
  • LiveChat
  • Metric.ai
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Okta
  • OneDrive
  • PagerDuty
  • Quip
  • Salesforce Sales Cloud
  • ServiceNow
  • ServiceNow ITSM
  • Slack
  • Stride
  • Toggl Track
  • Trello
  • Userlane
  • Workplace by Facebook
  • Zendesk
  • Zephyr
  • draw.io
  • 8x8 Contact Center
  • Asana
  • Atlas CRM
  • Azuqua
  • Balsamiq
  • Box
  • Confluence
  • DocuSign
  • Dropbox Business
  • Emburse Abacus
  • Freshdesk
  • GitHub
  • Gliffy Diagram
  • Google Analytics
  • Google Docs
  • Google Drive
  • HipChat
  • HootSuite
  • Intercom
  • Jira
  • Kayako
  • LiveChat
  • Metric.ai
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Okta
  • OneDrive
  • PagerDuty
  • Quip
  • Salesforce Sales Cloud
  • ServiceNow
  • ServiceNow ITSM
  • Slack
  • Stride
  • Toggl Track
  • Trello
  • Userlane
  • Workplace by Facebook
  • Zendesk
  • Zephyr
  • draw.io