KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. Users can create online portals, manuals, and help sites for customers and employees.
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
With WSS Knowledge Base businesses can add powerful, searchable knowledge base to their website. It has features that help reduce in-bound customer support, save money and increase customer satisfaction. It provides Legendary support, Powerful search with NLS, Searchable attachments and LDAP.
With WSS Knowledge Base businesses can add powerful, searchable knowledge base to their website. It has features that help reduce in-bound customer...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Images coming soon

Starting from

US$79,00/month

  • One Time License
  • Subscription

Starting from

US$195,00/one-time

  • One Time License
  • Subscription

Overall rating

4,7 /5
(208)
Ease of Use
4,7/5
Features & Functionality
4,8/5
Customer Service
4,9/5
Value for Money
4,9/5

Overall rating

3,5 /5
(2)
Ease of Use
2/5
Features & Functionality
2/5
Customer Service
0/5
Value for Money
0/5

Total features 52

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applications Management
  • Automatic Backup
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Configurable Workflow
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Templates
  • Discussions / Forums
  • Document Storage
  • Employee Portal
  • Employee Self Service
  • File Management
  • Filtering
  • Full Text Search
  • Historical Reporting
  • Image Library
  • Indexing
  • Knowledge Base Management
  • Monitoring
  • Rich Text Editor
  • SEO Management
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Self-Enrollment
  • Self-Learning
  • Semantic Search
  • Single Sign On
  • Tagging
  • Text Editing
  • Video Support
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Widgets
  • Workflow Management

Total features 10

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applications Management
  • Automatic Backup
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Configurable Workflow
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Templates
  • Discussions / Forums
  • Document Storage
  • Employee Portal
  • Employee Self Service
  • File Management
  • Filtering
  • Full Text Search
  • Historical Reporting
  • Image Library
  • Indexing
  • Knowledge Base Management
  • Monitoring
  • Rich Text Editor
  • SEO Management
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Self-Enrollment
  • Self-Learning
  • Semantic Search
  • Single Sign On
  • Tagging
  • Text Editing
  • Video Support
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Widgets
  • Workflow Management