Less Annoying CRM vs Capsule

The #1 easiest-to-use CRM for small businesses — expert support, fair pricing, and all the features you need in one place. $15/user/month, for everyone.
The #1 easiest-to-use CRM for small businesses — expert support, fair pricing, and all the features you need in one place. $15/user/month, for...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Capsule is an online CRM solution that helps businesses build stronger customer relationships, make more sales, save time, be more organized and collaborate.
Capsule is an online CRM solution that helps businesses build stronger customer relationships, make more sales, save time, be more organized and...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$15.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$21.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.8 /5
(621)

Ease of Use

4.9/ 5

Features

4.5/ 5

Customer Service

4.9/ 5

Value for Money

4.9/ 5

Overall rating

4.5 /5
(166)

Ease of Use

4.6/ 5

Features

4.3/ 5

Customer Service

4.5/ 5

Value for Money

4.6/ 5

Total features 84

  • AI Content Creation
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Assignment Management
  • Assisted Content Creation
  • Automated Text Generation
  • Budgeting/Forecasting
  • Business Process Automation
  • Business Process Control
  • CRM
  • CRM Integration
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Logging
  • Campaign Management
  • Channel Management
  • Client Management
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Field Sales Management
  • File Management
  • File Sharing
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Graphical Data Presentation
  • Interaction Tracking
  • Kanban Board
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Currency
  • Multiple Projects
  • Natural Language Processing
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Product Catalog
  • Progress Tracking
  • Project Planning/Scheduling
  • Project Tracking
  • Project Workflow
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Notifications
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Source Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Editing
  • Third-Party Integrations
  • To-Do List
  • Tone Selection
  • Visual Analytics
  • Web Forms
  • Web-based Deployment
  • Workflow Configuration
  • Workflow Management

Total features 114

  • AI Content Creation
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Assignment Management
  • Assisted Content Creation
  • Automated Text Generation
  • Budgeting/Forecasting
  • Business Process Automation
  • Business Process Control
  • CRM
  • CRM Integration
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Logging
  • Campaign Management
  • Channel Management
  • Client Management
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Field Sales Management
  • File Management
  • File Sharing
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Graphical Data Presentation
  • Interaction Tracking
  • Kanban Board
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Currency
  • Multiple Projects
  • Natural Language Processing
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Product Catalog
  • Progress Tracking
  • Project Planning/Scheduling
  • Project Tracking
  • Project Workflow
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Notifications
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Source Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Editing
  • Third-Party Integrations
  • To-Do List
  • Tone Selection
  • Visual Analytics
  • Web Forms
  • Web-based Deployment
  • Workflow Configuration
  • Workflow Management
  • ActiveCampaign
  • Acuity Scheduling
  • Aircall
  • Akita
  • Asana
  • Basecamp
  • Benchmark Email
  • Better Proposals
  • BigCommerce
  • CANDDi
  • CallFire
  • CallHippo
  • CallRail
  • Callbell
  • Canvass
  • Chargebee
  • Cin7 Core
  • Cin7 Omni
  • CircleLoop
  • Clockify
  • Constant Contact
  • Cyclr
  • Cyfe
  • Databox
  • Deputy
  • Docsify
  • Dripify
  • Emma by Marigold
  • Enalyzer
  • Enchant
  • Eventbrite
  • FileInvite
  • Fireflies
  • Formstack Forms
  • FreeAgent
  • FreshBooks
  • FreshMail
  • FullContact
  • GetResponse
  • Gmail
  • Google Calendar
  • Google Contacts
  • Google Data Studio
  • Google Workspace
  • Gravity Forms
  • Help Scout
  • Helpwise
  • Jotform
  • JustCall
  • Kixie PowerCall
  • KrispCall
  • Leadinfo
  • LeadsBridge
  • LiveChat
  • Mad Mimi
  • Mailchimp
  • MailerLite
  • Make
  • Mention
  • Meta for Business
  • Microsoft Outlook
  • Microsoft To Do
  • MigrateMyCRM
  • NiftyQuoter
  • Nusii
  • Nyckel
  • OmniFocus
  • OnceHub
  • Operations Hub
  • Osano
  • Paycove
  • Plecto
  • Process Street
  • Proposable
  • QuickBooks Online
  • Quotient
  • REVE Chat
  • REVE Chatbot
  • Rezdy
  • Ruler Analytics
  • SendPulse
  • Signable
  • Skyvia
  • Slack
  • SupportBee
  • SureTriggers
  • SyncHub
  • Tidy
  • TimeCamp
  • Todoist
  • Toggl Track
  • Toky
  • Trello
  • Twitter/X
  • Unbounce
  • Userlike
  • WATI
  • WooCommerce
  • WordPress
  • Wufoo
  • Xero
  • Zapier
  • Zendesk Suite
  • ZipMessage
  • Zoho Flow
  • lemlist
  • monday.com
  • ActiveCampaign
  • Acuity Scheduling
  • Aircall
  • Akita
  • Asana
  • Basecamp
  • Benchmark Email
  • Better Proposals
  • BigCommerce
  • CANDDi
  • CallFire
  • CallHippo
  • CallRail
  • Callbell
  • Canvass
  • Chargebee
  • Cin7 Core
  • Cin7 Omni
  • CircleLoop
  • Clockify
  • Constant Contact
  • Cyclr
  • Cyfe
  • Databox
  • Deputy
  • Docsify
  • Dripify
  • Emma by Marigold
  • Enalyzer
  • Enchant
  • Eventbrite
  • FileInvite
  • Fireflies
  • Formstack Forms
  • FreeAgent
  • FreshBooks
  • FreshMail
  • FullContact
  • GetResponse
  • Gmail
  • Google Calendar
  • Google Contacts
  • Google Data Studio
  • Google Workspace
  • Gravity Forms
  • Help Scout
  • Helpwise
  • Jotform
  • JustCall
  • Kixie PowerCall
  • KrispCall
  • Leadinfo
  • LeadsBridge
  • LiveChat
  • Mad Mimi
  • Mailchimp
  • MailerLite
  • Make
  • Mention
  • Meta for Business
  • Microsoft Outlook
  • Microsoft To Do
  • MigrateMyCRM
  • NiftyQuoter
  • Nusii
  • Nyckel
  • OmniFocus
  • OnceHub
  • Operations Hub
  • Osano
  • Paycove
  • Plecto
  • Process Street
  • Proposable
  • QuickBooks Online
  • Quotient
  • REVE Chat
  • REVE Chatbot
  • Rezdy
  • Ruler Analytics
  • SendPulse
  • Signable
  • Skyvia
  • Slack
  • SupportBee
  • SureTriggers
  • SyncHub
  • Tidy
  • TimeCamp
  • Todoist
  • Toggl Track
  • Toky
  • Trello
  • Twitter/X
  • Unbounce
  • Userlike
  • WATI
  • WooCommerce
  • WordPress
  • Wufoo
  • Xero
  • Zapier
  • Zendesk Suite
  • ZipMessage
  • Zoho Flow
  • lemlist
  • monday.com