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LiveOps vs Liine

LiveOps

3.7 (6)
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Liine

4.9 (143)
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A web-based platform that enables communication via Voice, email, chat, SMS, Facebook and Twitter with the help of an integrated customer interaction database. It has features such as scalable contact center solution using a pay-as-you-go model customize reports, design IVRs and more.
A web-based platform that enables communication via Voice, email, chat, SMS, Facebook and Twitter with the help of an integrated customer interaction...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
Liine’s automated lead management effortlessly converts more leads into booked appointments. AI-powered call analytics provide revenue-driving insights for optimizing operations, marketing spend, and staff performance.
Liine’s automated lead management effortlessly converts more leads into booked appointments. AI-powered call analytics provide revenue-driving...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile

Starting from

US$95.00

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

3.7 /5
(6)

Ease of Use

4/ 5

Features

3.7/ 5

Customer Service

4/ 5

Value for Money

3.6/ 5
Read all reviews

Overall rating

4.9 /5
(143)

Ease of Use

4.8/ 5

Features

4.8/ 5

Customer Service

4.9/ 5

Value for Money

4.8/ 5
Read all reviews

Total features 14

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Auto-Dialer
  • Automatic Call Distribution
  • Autoresponders
  • Business Process Automation
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Channel Management
  • Chat/Messaging
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Drag & Drop
  • Email Marketing
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Healthcare
  • For Sales Teams/Organizations
  • Forms Management
  • Goal Setting/Tracking
  • HIPAA Compliant
  • IVR
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Leaderboards
  • Live Chat
  • Machine Learning
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Location
  • Natural Language Processing
  • On-Demand Recording
  • Online Forms
  • Opportunity Management
  • Patient Communications
  • Patient Engagement Software
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Predictive Dialer
  • Process/Workflow Automation
  • Prospecting Tools
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recording
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Recording
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Strategic Planning
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Transfers/Routing
  • Visitor Tracking
  • Voice Mail
  • Web Forms
  • Workflow Management

Total features 126

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Auto-Dialer
  • Automatic Call Distribution
  • Autoresponders
  • Business Process Automation
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Channel Management
  • Chat/Messaging
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Drag & Drop
  • Email Marketing
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Healthcare
  • For Sales Teams/Organizations
  • Forms Management
  • Goal Setting/Tracking
  • HIPAA Compliant
  • IVR
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Leaderboards
  • Live Chat
  • Machine Learning
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Location
  • Natural Language Processing
  • On-Demand Recording
  • Online Forms
  • Opportunity Management
  • Patient Communications
  • Patient Engagement Software
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Predictive Dialer
  • Process/Workflow Automation
  • Prospecting Tools
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recording
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Recording
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Strategic Planning
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Transfers/Routing
  • Visitor Tracking
  • Voice Mail
  • Web Forms
  • Workflow Management
  • 8x8 Contact Center
  • ActiveCampaign
  • Birdeye
  • CallRail
  • CallTrackingMetrics
  • Google Analytics 360
  • Google Sheets
  • High Level Software
  • HubSpot CRM
  • Intiveo
  • Invoca
  • Jive
  • Mailchimp
  • MyMedLeads
  • NexHealth
  • Phone.com
  • PhoneWagon
  • RingBoost
  • RingCentral Contact Center
  • Salesforce Sales Cloud
  • SugarCRM
  • Twilio
  • Weave
  • ZENOTI
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • 8x8 Contact Center
  • ActiveCampaign
  • Birdeye
  • CallRail
  • CallTrackingMetrics
  • Google Analytics 360
  • Google Sheets
  • High Level Software
  • HubSpot CRM
  • Intiveo
  • Invoca
  • Jive
  • Mailchimp
  • MyMedLeads
  • NexHealth
  • Phone.com
  • PhoneWagon
  • RingBoost
  • RingCentral Contact Center
  • Salesforce Sales Cloud
  • SugarCRM
  • Twilio
  • Weave
  • ZENOTI
  • Zapier
  • Zendesk Suite
  • Zoho CRM

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