LiveOps vs Nectar Desk
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Overview
A web-based platform that enables communication via Voice, email, chat, SMS, Facebook and Twitter with the help of an integrated customer interaction database. It has features such as scalable contact center solution using a pay-as-you-go model customize reports, design IVRs and more.
A web-based platform that enables communication via Voice, email, chat, SMS, Facebook and Twitter with the help of an integrated customer interaction...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more
Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$95.00
- Free Version
- Free Trial
- Subscription
Starting from
US$50.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4/ 5Features
3.7/ 5Customer Service
4/ 5Value for Money
3.6/ 5Ease of Use
4.6/ 5Features
4.5/ 5Customer Service
4.8/ 5Value for Money
4.7/ 5Features
Total features 14
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customer History
- Customizable Reports
- Dashboard
- Email Management
- Event Triggered Actions
- File Transfer
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multiple Scripts
- On-Demand Recording
- Outbound Call Center
- Performance Metrics
- Pre-recorded Messages
- Predictive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recording
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Scheduled Recording
- Third-Party Integrations
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
Total features 65
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customer History
- Customizable Reports
- Dashboard
- Email Management
- Event Triggered Actions
- File Transfer
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multiple Scripts
- On-Demand Recording
- Outbound Call Center
- Performance Metrics
- Pre-recorded Messages
- Predictive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recording
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Scheduled Recording
- Third-Party Integrations
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
Integrations
- ActiveCampaign
- Capsule
- High Level Software
- HubSpot CRM
- Insightly
- Insightly Service
- Ontraport
- Pipedrive
- Salesflare
- Salesforce Sales Cloud
- ServiceTitan
- Shopify
- SugarCRM
- Vonigo
- Zendesk Suite
- Zingtree
- Zoho CRM
- ActiveCampaign
- Capsule
- High Level Software
- HubSpot CRM
- Insightly
- Insightly Service
- Ontraport
- Pipedrive
- Salesflare
- Salesforce Sales Cloud
- ServiceTitan
- Shopify
- SugarCRM
- Vonigo
- Zendesk Suite
- Zingtree
- Zoho CRM
