---
description: Compare Sumac vs CharityTracker for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Sumac vs CharityTracker | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Fundraising Software](/directory/169/fundraising/software) > [Sumac \<span\>vs\</span\> CharityTracker](https://www.getapp.za.com/compare/9440/108757/sumac/vs/charitytracker)

# Compare Sumac vs CharityTracker

Canonical: https://www.getapp.za.com/compare/9440/108757/sumac/vs/charitytracker

> Detailed comparison between Sumac and CharityTracker. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Sumac | CharityTracker |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 132 | 1059 |
| **Starting Price** | US$109,00 | US$20,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Sumac

- API
- Activity Tracking
- Ad hoc Reporting
- CRM
- Case Notes
- Client Management
- Customizable Reports
- Document Management
- Document Templates
- For Nonprofits
- Member Communication
- Membership Management
- Real-Time Analytics
- Real-Time Reporting
- Referral Tracking
- Reminders
- Scheduling
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### CharityTracker

- API
- Activity Tracking
- Ad hoc Reporting
- CRM
- Case Notes
- Client Management
- Customizable Reports
- Document Management
- Document Templates
- For Nonprofits
- Member Communication
- Membership Management
- Real-Time Analytics
- Real-Time Reporting
- Referral Tracking
- Reminders
- Scheduling
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Sumac Profile](https://www.getapp.za.com/software/9440/sumac)
- [View CharityTracker Profile](https://www.getapp.za.com/software/108757/charitytracker)
- [View Original Comparison](https://www.getapp.za.com/compare/9440/108757/sumac/vs/charitytracker)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Sumac vs CharityTracker | GetApp South Africa 2026","description":"Compare Sumac vs CharityTracker for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/9440/108757/sumac/vs/charitytracker","about":[{"@id":"https://www.getapp.za.com/software/9440/sumac#software"},{"@id":"https://www.getapp.za.com/software/108757/charitytracker#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/9440/108757/sumac/vs/charitytracker#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/9440/108757/sumac/vs/charitytracker#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Sumac","description":"Sumac is powerful, flexible case management software built specifically for nonprofits that helps organizations streamline operations, deliver exceptional client care, and increase their impact.\n\nSumac can also serve as a complete, all-in-one nonprofit CRM by adding extensions like donations, volunteers, grant management, memberships, and more.\n\n**Designed for Nonprofits of All Sizes**\n\nSumac serves a wide range of human and social service organizations—including child and family services, shelters, food banks, hospices, community services, and health organizations. \n\nWith Sumac, you get more than just software—you get a solution built to understand the complex, evolving needs of nonprofits.\n\n**Complete CRM Capabilities with Add-On Extensions**\n\nNeed more than case management? Sumac can become a complete, all-in-one CRM for your nonprofit. Easily add purpose-built extensions to manage:\n\n- Donations: Track giving, issue receipts, manage campaigns.\n- Volunteers: Coordinate schedules, roles, and hours.\n- Memberships: Automate renewals, track tiers, and engage members.\n- Grant Management: Stay on top of deadlines, reporting, and outcomes.\n- Custom Modules: Tailor Sumac to any program, service, or data type you need to manage.\n\n**Streamline Every Step of Client Management**\n\n- Simplify Intake: Collect client information seamlessly with custom web-based intake forms. No more importing data or juggling spreadsheets.\n\n- Enable On-the-Go Case Management: With the included Case Portal, caseworkers can manage case notes, meetings, and client records on the go—from any device.\n\n- Automate Workflows: Custom workflows, task reminders, and alerts ensure your team never misses a step in delivering care.\n\n- Collect Forms with E-Signature: Build custom forms for consent, assessments, waivers, and more—all with secure, built-in e-signatures.\n\n**Built-In Tools to Grow Your Impact**\n\n- Email Marketing Included: Reach your clients, donors, and volunteers directly from within Sumac. Send mass emails without the need for a separate system.\n\n- Robust Reporting: Generate insights to improve service delivery, demonstrate impact, and meet funder or board reporting requirements.\n\n- Security You Can Trust: Sumac is HIPAA &amp; PIPEDA compliant, with role-based data access and world-class security infrastructure to keep your sensitive client data safe.\n\n**Customize Without Complexity** \n\nSumac is fully customizable and scalable to your organization’s size, programs, and data needs. You can:\n\n- Tailor fields, forms, and workflows without coding.\n- Add or remove extensions as your organization grows.\n- Generate custom reports and dashboards with ease.\n\n**Nonprofit-Focused Support That Cares**\n\nWe believe software should come with real human support. That’s why Sumac includes top-rated live customer service, always provided by people who understand and care about the nonprofit sector. No chatbots. No long wait times. Just help when you need it.\n\nSumac is trusted by thousands of nonprofits to manage client services, increase operational efficiency, and amplify mission impact. \n\nWhether you’re a small community organization or a multi-program agency, Sumac can help you do more—with less complexity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c80fca88-8f25-4f74-9c41-202c0d80f69c.png","url":"https://www.getapp.za.com/software/9440/sumac","@id":"https://www.getapp.za.com/software/9440/sumac#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":132},"offers":{"price":"109","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"name":"CharityTracker","description":"CharityTracker is an approachable, affordable, and secure case management and reporting system trusted by over 30,000 users across nonprofits, churches, coalitions, and government agencies. Purpose-built for human services, CharityTracker helps organizations serve people more efficiently, collaborate across networks, and measure real-world impact—not just collect data.\n\nWhether you're a small nonprofit, a multi-agency collaborative, or a citywide initiative, CharityTracker scales with you. Designed for simplicity and power, it enables staff, volunteers, administrators, and funders to access the tools they need to manage services, track progress, and report outcomes effectively.\n\nKey Features and Benefits\n\nHIPAA-Compliant Case Management\nCharityTracker is fully HIPAA-compliant and cloud-based, ensuring that your client data is secure and accessible anywhere. Role-based permissions and audit tracking protect sensitive information while enabling appropriate collaboration.\n\nClient Intake and Household Management\nEasily create client and household profiles. Track demographics, services, needs, case notes, goals, and more—everything is visible at a glance, reducing time spent searching for information.\n\nAssistance Tracking\nRecord financial and in-kind assistance, including rent, utilities, food, transportation, and clothing. Customizable service types allow agencies to track what matters most to their community.\n\nCollaboration Across Agencies\nCharityTracker supports multi-agency networks that share client data and refer clients in real time. This improves coordination, reduces duplicated services, and helps identify community-wide trends and unmet needs.\n\nSecure Referrals\nSend and receive digital referrals with a few clicks. Track follow-ups, monitor completion, and ensure clients receive the support they need from trusted partners.\n\nOutcome and Impact Reporting\nGenerate change-over-time graphs and outcome-based reports to track long-term impact. Whether you’re focused on housing stability, employment, financial wellness, or health-related services, CharityTracker helps quantify your results.\n\nGoal Setting and Case Notes\nSupport your clients with goal planning and progress tracking. Case notes are securely stored and timestamped, allowing for organized documentation across your team or network.\n\nAlerts and Flags\nCreate custom alerts for critical information—such as duplication warnings, special needs, or assistance limits—so your team stays informed and proactive.\n\nComprehensive Reporting and Exports\nRun detailed reports by program, assistance type, demographic, date range, or outcome. Perfect for internal evaluation, funder reporting, audits, and grant applications.\n\nNo Contracts, No Setup Fees\nCharityTracker is affordable and risk-free, starting at just $20/month. There are no contracts, setup fees, or surprise charges. Our transparent pricing ensures you can scale as your needs grow.\n\nBroad Use Cases\nCharityTracker supports a wide range of services including:\n\nFood pantries and meal programs\nRent and utility assistance\nDisaster response coordination\nVeteran and reentry services\nHoliday programs and seasonal giving\nChurch benevolence ministries\nRefugee and immigrant assistance\nMulti-agency clearinghouses\nLocal government social services\nExceptional Support and Partnership\nWe’re more than just a software provider—we’re a partner in your mission. Our U.S.-based team is known for being responsive, friendly, and invested in your success. From implementation to expansion, we walk with you every step of the way.\n\nUnlike other companies that disappear after onboarding, CharityTracker provides ongoing support, training, and consultation to help you get the most out of your system.\n\nTurn Compassion into Measurable Change\nCharityTracker empowers organizations to serve more people, work more collaboratively, and demonstrate real impact.\n\nTo learn more or book a free demo - Real impact, real results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/83aaabf2-e034-4c4d-a7ab-af333d033d25.png","url":"https://www.getapp.za.com/software/108757/charitytracker","@id":"https://www.getapp.za.com/software/108757/charitytracker#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1059},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.getapp.za.com/compare/9440/108757/sumac/vs/charitytracker#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Fundraising Software","position":2,"item":"/directory/169/fundraising/software","@type":"ListItem"},{"name":"Sumac vs CharityTracker","position":3,"item":"https://www.getapp.za.com/compare/9440/108757/sumac/vs/charitytracker","@type":"ListItem"}]}]}
</script>