---
description: Compare Sumac vs Mission CRM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Sumac vs Mission CRM | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Fundraising Software](/directory/169/fundraising/software) > [Sumac \<span\>vs\</span\> Mission CRM](https://www.getapp.za.com/compare/9440/2056516/sumac/vs/mission-crm)

# Compare Sumac vs Mission CRM

Canonical: https://www.getapp.za.com/compare/9440/2056516/sumac/vs/mission-crm

> Detailed comparison between Sumac and Mission CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Sumac | Mission CRM |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 132 | 0 |
| **Starting Price** | US$109,00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Sumac

- ACH Payment Processing
- API
- Alumni Management
- CRM
- Contribution Tracking
- Customizable Reports
- Dashboard
- Donor Discovery
- Email Management
- Email Templates
- Event Management
- For Nonprofits
- Membership Management
- Pledge Management
- Receipt Management
- Referral Tracking
- Reminders
- Reporting/Analytics
- Segmentation
- Workflow Management

### Mission CRM

- ACH Payment Processing
- API
- Alumni Management
- CRM
- Contribution Tracking
- Customizable Reports
- Dashboard
- Donor Discovery
- Email Management
- Email Templates
- Event Management
- For Nonprofits
- Membership Management
- Pledge Management
- Receipt Management
- Referral Tracking
- Reminders
- Reporting/Analytics
- Segmentation
- Workflow Management

## Links

- [View Sumac Profile](https://www.getapp.za.com/software/9440/sumac)
- [View Mission CRM Profile](https://www.getapp.za.com/software/2056516/mission-crm)
- [View Original Comparison](https://www.getapp.za.com/compare/9440/2056516/sumac/vs/mission-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Sumac vs Mission CRM | GetApp South Africa 2026","description":"Compare Sumac vs Mission CRM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/9440/2056516/sumac/vs/mission-crm","about":[{"@id":"https://www.getapp.za.com/software/9440/sumac#software"},{"@id":"https://www.getapp.za.com/software/2056516/mission-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/9440/2056516/sumac/vs/mission-crm#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/9440/2056516/sumac/vs/mission-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA"},{"name":"Sumac","description":"Sumac is powerful, flexible case management software built specifically for nonprofits that helps organizations streamline operations, deliver exceptional client care, and increase their impact.\n\nSumac can also serve as a complete, all-in-one nonprofit CRM by adding extensions like donations, volunteers, grant management, memberships, and more.\n\n**Designed for Nonprofits of All Sizes**\n\nSumac serves a wide range of human and social service organizations—including child and family services, shelters, food banks, hospices, community services, and health organizations. \n\nWith Sumac, you get more than just software—you get a solution built to understand the complex, evolving needs of nonprofits.\n\n**Complete CRM Capabilities with Add-On Extensions**\n\nNeed more than case management? Sumac can become a complete, all-in-one CRM for your nonprofit. Easily add purpose-built extensions to manage:\n\n- Donations: Track giving, issue receipts, manage campaigns.\n- Volunteers: Coordinate schedules, roles, and hours.\n- Memberships: Automate renewals, track tiers, and engage members.\n- Grant Management: Stay on top of deadlines, reporting, and outcomes.\n- Custom Modules: Tailor Sumac to any program, service, or data type you need to manage.\n\n**Streamline Every Step of Client Management**\n\n- Simplify Intake: Collect client information seamlessly with custom web-based intake forms. No more importing data or juggling spreadsheets.\n\n- Enable On-the-Go Case Management: With the included Case Portal, caseworkers can manage case notes, meetings, and client records on the go—from any device.\n\n- Automate Workflows: Custom workflows, task reminders, and alerts ensure your team never misses a step in delivering care.\n\n- Collect Forms with E-Signature: Build custom forms for consent, assessments, waivers, and more—all with secure, built-in e-signatures.\n\n**Built-In Tools to Grow Your Impact**\n\n- Email Marketing Included: Reach your clients, donors, and volunteers directly from within Sumac. Send mass emails without the need for a separate system.\n\n- Robust Reporting: Generate insights to improve service delivery, demonstrate impact, and meet funder or board reporting requirements.\n\n- Security You Can Trust: Sumac is HIPAA &amp; PIPEDA compliant, with role-based data access and world-class security infrastructure to keep your sensitive client data safe.\n\n**Customize Without Complexity** \n\nSumac is fully customizable and scalable to your organization’s size, programs, and data needs. You can:\n\n- Tailor fields, forms, and workflows without coding.\n- Add or remove extensions as your organization grows.\n- Generate custom reports and dashboards with ease.\n\n**Nonprofit-Focused Support That Cares**\n\nWe believe software should come with real human support. That’s why Sumac includes top-rated live customer service, always provided by people who understand and care about the nonprofit sector. No chatbots. No long wait times. Just help when you need it.\n\nSumac is trusted by thousands of nonprofits to manage client services, increase operational efficiency, and amplify mission impact. \n\nWhether you’re a small community organization or a multi-program agency, Sumac can help you do more—with less complexity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c80fca88-8f25-4f74-9c41-202c0d80f69c.png","url":"https://www.getapp.za.com/software/9440/sumac","@id":"https://www.getapp.za.com/software/9440/sumac#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":132},"offers":{"price":"109","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"name":"Mission CRM","description":"Mission CRM is a cloud-based customer relationship management solution designed to help Microsoft Dynamics 365 users streamline donor engagement and fundraising operations. It is built on a common data model (CDM) for nonprofits, that enables organizations to handle administrative tasks, gain an overall view of donors, and gain insights into user interactions.\n\nThe application allows professionals to track the amount and delivery of donations and measure the impact on affected parties. It also offers a host of features such as contact management, analytics, lead management, data import/export, automated alerts, a contact database, interaction tracking, an activity dashboard, and more. Mission CRM lets administrators capture and store consolidated data of mission-critical operations in a centralized repository.\n\nIt facilitates integration with various third-party systems including Dynamics 365 Business Central, Slack, Outlook, Microsoft Teams, and Microsoft Dynamics 365 Finance and Operations. Mission CRM also enables users to automate time-consuming tasks and synchronize data across systems in real-time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/96aa6096-17d3-45de-a051-79974a6f48cc.jpeg","url":"https://www.getapp.za.com/software/2056516/mission-crm","@id":"https://www.getapp.za.com/software/2056516/mission-crm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/compare/9440/2056516/sumac/vs/mission-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Fundraising Software","position":2,"item":"/directory/169/fundraising/software","@type":"ListItem"},{"name":"Sumac vs Mission CRM","position":3,"item":"https://www.getapp.za.com/compare/9440/2056516/sumac/vs/mission-crm","@type":"ListItem"}]}]}
</script>
