---
description: Compare Zendesk Suite vs HubSpot CRM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zendesk Suite vs HubSpot CRM | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/1249/service-desk/software) > [Zendesk Suite \<span\>vs\</span\> HubSpot CRM](https://www.getapp.za.com/compare/9448/102533/zendesk/vs/hubspot-crm)

# Compare Zendesk Suite vs HubSpot CRM

Canonical: https://www.getapp.za.com/compare/9448/102533/zendesk/vs/hubspot-crm

> Detailed comparison between Zendesk Suite and HubSpot CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | HubSpot CRM |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 4072 | 4451 |
| **Starting Price** | US$39,00 | US$20,00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Activity Tracking
- CRM
- Client Management
- Contract/License Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- For Startups
- Lead Management
- Live Chat
- Performance Metrics
- Project Management
- Real-Time Data
- Sales Pipeline Management
- Search/Filter
- Social Media Integration
- Template Management
- Workflow Management

### HubSpot CRM

- API
- Activity Tracking
- CRM
- Client Management
- Contract/License Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- For Startups
- Lead Management
- Live Chat
- Performance Metrics
- Project Management
- Real-Time Data
- Sales Pipeline Management
- Search/Filter
- Social Media Integration
- Template Management
- Workflow Management

## Links

- [View Zendesk Suite Profile](https://www.getapp.za.com/software/9448/zendesk)
- [View HubSpot CRM Profile](https://www.getapp.za.com/software/102533/hubspot-crm)
- [View Original Comparison](https://www.getapp.za.com/compare/9448/102533/zendesk/vs/hubspot-crm)

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