---
description: Compare Zendesk Suite vs FollowUp CRM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zendesk Suite vs FollowUp CRM | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/3083/insurance-crm/software) > [Zendesk Suite \<span\>vs\</span\> FollowUp CRM](https://www.getapp.za.com/compare/9448/106277/zendesk/vs/followup-power)

# Compare Zendesk Suite vs FollowUp CRM

Canonical: https://www.getapp.za.com/compare/9448/106277/zendesk/vs/followup-power

> Detailed comparison between Zendesk Suite and FollowUp CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | FollowUp CRM |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 4072 | 228 |
| **Starting Price** | US$39,00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Activity Tracking
- CRM
- Client Management
- Collaboration Tools
- Communication Management
- Contract/License Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Email Templates
- For Startups
- Lead Management
- Project Management
- Projections
- Real-Time Data
- Reporting/Analytics
- Sales Pipeline Management
- Workflow Management

### FollowUp CRM

- API
- Activity Tracking
- CRM
- Client Management
- Collaboration Tools
- Communication Management
- Contract/License Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Email Templates
- For Startups
- Lead Management
- Project Management
- Projections
- Real-Time Data
- Reporting/Analytics
- Sales Pipeline Management
- Workflow Management

## Links

- [View Zendesk Suite Profile](https://www.getapp.za.com/software/9448/zendesk)
- [View FollowUp CRM Profile](https://www.getapp.za.com/software/106277/followup-power)
- [View Original Comparison](https://www.getapp.za.com/compare/9448/106277/zendesk/vs/followup-power)

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