Zendesk Suite vs Gymdesk
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Overview
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations.
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync....
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Modern gym management software - nobody likes wasting time on things that could be done online. Your customers will love the fact that they can sign up for a class, confirm their attendance and pay fully online, increasing your retention and allowing you to focus on your business.
Modern gym management software - nobody likes wasting time on things that could be done online. Your customers will love the fact that they can sign...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$55.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$75.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.3/ 5Features
4.4/ 5Customer Service
4.3/ 5Value for Money
4.2/ 5Ease of Use
4.7/ 5Features
4.6/ 5Customer Service
4.9/ 5Value for Money
4.8/ 5Features
Total features 180
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Appointment Management
- Archiving & Retention
- Asset Tracking
- Assignment Management
- Attendance Management
- Attendance Tracking
- Audit Trail
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Autoresponders
- Availability Management
- Barcode/Ticket Scanning
- Batch Communications
- Belt Ranking Classification
- Billing & Invoicing
- Blended Call Center
- Booking Management
- CMDB
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Caller ID
- Campaign Management
- Canned Responses
- Capacity Management
- Case Management
- Catalog Management
- Change Management
- Chat/Messaging
- Churn Management
- Class Management
- Class Registration
- Class Scheduling
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Committee Management
- Communication Management
- Community Management
- Complaint Monitoring
- Computer Telephony Integration
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Creation
- Content Management
- Contract/License Management
- Corrective and Preventive Actions (CAPA)
- Credit Card Processing
- Customer Accounts
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Decision Support Software
- Discount Management
- Discussions/Forums
- Document Storage
- Drag & Drop
- Dues Management
- Electronic Payments
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Management
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Facility Scheduling
- Feedback Management
- File Sharing
- Filtering
- Financial Reporting
- Fitness Performance Tracking
- Fitness Plan
- For Dance Studios
- For Gyms
- For Insurance Industry
- For Martial Arts
- For Startups
- For Yoga/Pilates Studios
- For iPad Devices
- Forms Management
- Full Text Search
- Gamification
- Geotargeting
- Group Management
- Group Scheduling
- Health Score
- Help Desk Management
- IVR
- Inbound Call Center
- Incident Management
- Instructor Management
- Interaction Tracking
- Interactive Content
- Inventory Management
- Invoice Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- Lead Management
- Live Chat
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Member Accounts
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile Booking
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple Scripts
- Negative Feedback Management
- Offline Form
- On-Demand Communications
- On-Demand Recording
- Onboarding
- Online Booking
- Online Forums
- Online Payments
- Online Registration
- Outbound Call Center
- Parent Portal
- Payment Processing
- Performance Metrics
- Personalization
- Phone Key Input
- Point of Sale (POS)
- Predictive Analytics
- Predictive Dialer
- Prioritization
- Proactive Chat
- Problem Management
- Procurement Management
- Progressive Dialer
- Project Management
- Quality Assurance
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recurring Issues
- Recurring/Subscription Billing
- Registration Management
- Release Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Rewards Program
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Marketing
- SMS Messaging
- SSL Security
- Sales Pipeline Management
- Scheduling
- Screen Sharing
- Search/Filter
- Self Check-In/Check-Out
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Service Reporting
- Single Sign On
- Skills Tracking
- Social Media Integration
- Social Media Monitoring
- Staff Management
- Staff Scheduling
- Student Management
- Subscription Management
- Subscription Plan Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Team Management
- Template Management
- Text Analysis
- Text Editing
- Text to Speech
- Third-Party Integrations
- Ticket Management
- Transaction History
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Usage Tracking/Analytics
- Video Support
- Virtual Assistant
- Visitor Management
- VoIP Connection
- Voice Customization
- Voice Mail
- Wait List Management
- Waiver Management
- Web-based Deployment
- Website Integration
- Website Management
- Widgets
- Win/Loss Analysis
- Workflow Management
Total features 115
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Appointment Management
- Archiving & Retention
- Asset Tracking
- Assignment Management
- Attendance Management
- Attendance Tracking
- Audit Trail
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Autoresponders
- Availability Management
- Barcode/Ticket Scanning
- Batch Communications
- Belt Ranking Classification
- Billing & Invoicing
- Blended Call Center
- Booking Management
- CMDB
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Caller ID
- Campaign Management
- Canned Responses
- Capacity Management
- Case Management
- Catalog Management
- Change Management
- Chat/Messaging
- Churn Management
- Class Management
- Class Registration
- Class Scheduling
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Committee Management
- Communication Management
- Community Management
- Complaint Monitoring
- Computer Telephony Integration
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Creation
- Content Management
- Contract/License Management
- Corrective and Preventive Actions (CAPA)
- Credit Card Processing
- Customer Accounts
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Decision Support Software
- Discount Management
- Discussions/Forums
- Document Storage
- Drag & Drop
- Dues Management
- Electronic Payments
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Management
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Facility Scheduling
- Feedback Management
- File Sharing
- Filtering
- Financial Reporting
- Fitness Performance Tracking
- Fitness Plan
- For Dance Studios
- For Gyms
- For Insurance Industry
- For Martial Arts
- For Startups
- For Yoga/Pilates Studios
- For iPad Devices
- Forms Management
- Full Text Search
- Gamification
- Geotargeting
- Group Management
- Group Scheduling
- Health Score
- Help Desk Management
- IVR
- Inbound Call Center
- Incident Management
- Instructor Management
- Interaction Tracking
- Interactive Content
- Inventory Management
- Invoice Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- Lead Management
- Live Chat
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Member Accounts
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile Booking
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple Scripts
- Negative Feedback Management
- Offline Form
- On-Demand Communications
- On-Demand Recording
- Onboarding
- Online Booking
- Online Forums
- Online Payments
- Online Registration
- Outbound Call Center
- Parent Portal
- Payment Processing
- Performance Metrics
- Personalization
- Phone Key Input
- Point of Sale (POS)
- Predictive Analytics
- Predictive Dialer
- Prioritization
- Proactive Chat
- Problem Management
- Procurement Management
- Progressive Dialer
- Project Management
- Quality Assurance
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recurring Issues
- Recurring/Subscription Billing
- Registration Management
- Release Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Rewards Program
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Marketing
- SMS Messaging
- SSL Security
- Sales Pipeline Management
- Scheduling
- Screen Sharing
- Search/Filter
- Self Check-In/Check-Out
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Service Reporting
- Single Sign On
- Skills Tracking
- Social Media Integration
- Social Media Monitoring
- Staff Management
- Staff Scheduling
- Student Management
- Subscription Management
- Subscription Plan Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Team Management
- Template Management
- Text Analysis
- Text Editing
- Text to Speech
- Third-Party Integrations
- Ticket Management
- Transaction History
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Usage Tracking/Analytics
- Video Support
- Virtual Assistant
- Visitor Management
- VoIP Connection
- Voice Customization
- Voice Mail
- Wait List Management
- Waiver Management
- Web-based Deployment
- Website Integration
- Website Management
- Widgets
- Win/Loss Analysis
- Workflow Management
Integrations
- 123FormBuilder
- 3CLogic
- AWeber
- ActiveCampaign
- Adobe Commerce
- Agile CRM
- Agile Central
- Aha!
- Aircall
- Akita
- Algolia
- Ameyo
- Asset Panda
- Autotask PSA
- Azuqua
- Beanstalk
- Bedrock Data
- Benchmark Email
- BigCommerce
- Bird
- Bitium
- Bloomfire
- Box
- Breeze
- Brushfire
- Built.io Flow
- CXone Mpower
- Calendly
- Callmaker
- Capsule
- ChargeDesk
- ChargeOver
- Chargebee
- ChartMogul
- CheckMarket
- Cirrus Insight
- ClicData
- ClickDesk
- ClickHelp
- Close
- CloudAgent
- ConnectWise ScreenConnect
- Crisp
- Customer Thermometer
- Cyclr
- Cyfe
- DataHero
- Databox
- Device42
- Dialpad
- Dropbox Business
- Drupal
- EZ Texting
- EZO
- Easy Insight
- Elastic Enterprise Search
- Emma by Marigold
- Five9
- Flowlu
- Formstack Forms
- FreshBooks
- Freshdesk
- FullContact
- Gainsight CS
- Geckoboard
- Genesys Cloud CX
- Get Satisfaction
- GetResponse
- Google Analytics 360
- HappyFox Chat
- Harvest
- Helpjuice
- Helpshift
- Hexnode UEM
- Higher Logic Thrive
- Higher Logic Vanilla
- Highrise
- Hippo Video
- Hootsuite
- HubSpot CRM
- Hubstaff
- Humanity
- Igloo
- Inbenta
- Instabug
- Intercom
- Jira
- Jitterbit
- Joomla
- Keap
- Kisi
- Kixie PowerCall
- Klaviyo
- Kommo
- Kudos
- Lessonly
- Litmos
- LiveChat
- LiveOps
- LogMeIn Rescue
- LoginRadius
- Mailchimp
- Mailgun
- ManageEngine ADManager Plus
- ManageEngine Endpoint Central
- MeisterTask
- Membrain
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Microsoft Viva Engage
- Mixpanel
- Moxo
- MyFeelBack
- Nextiva
- Nicereply
- Nutshell
- Okta
- Olark
- OneLogin
- Operations Hub
- OpsGenie
- OroCRM
- Ottspotta
- OutSystems
- PagerDuty
- PandaDoc
- Pendo
- Pipedrive
- Pivotal Tracker
- Planview PPM Pro
- Playvox
- Plecto
- Podio
- PrestaShop
- ProProfs Knowledge Base
- Productboard
- Projector by BigTime
- QuickBooks Online Advanced
- Quip
- Quiq
- Redmine
- SAP Business One
- Sailthru by Marigold
- SalesSeek
- Salesforce Sales Cloud
- ScreenSteps
- Segment
- Serviceware Knowledge
- Setmore
- Sharpen
- Shopify
- Skilljar Customer Education
- Skyvia
- Slack
- Slemma
- Smartling
- Smartlook
- Smartsheet
- SolarWinds Service Desk
- Solve CRM
- Spinify
- SpiraTeam
- Sprinklr
- Sprout Social
- Square Point of Sale
- Squarespace
- Stripe
- SugarCRM
- SupportSync
- SurveyLab
- TMetric
- Talkdesk
- TeamViewer Remote
- Teamgate
- Teamwork.com
- Time Doctor
- TimeCamp
- TimeLog
- Totango
- Transifex
- Tray.io
- Trello
- Truly
- Trustpilot
- Twilio
- UserVoice
- Userlike
- Usersnap
- ValueOps
- Velaro
- VeriShow
- Vidyard
- Vivocha
- WHMCS
- Wistia
- Wix
- WooCommerce
- Woopra
- WordPress
- Workato
- WorkflowMax
- XCALLY
- Yext
- Yodiz
- Yonyx
- Yotpo
- Zapier
- Zen Cart
- Zendesk Sell
- Zight (formerly CloudApp)
- Zingtree
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho CRM
- Zoho Inventory
- Zoho Invoice
- Zoom Workplace
- authorize.net
- elevio
- eyeson
- iorad
- kintone
- miniOrange
- xMatters
- 123FormBuilder
- 3CLogic
- AWeber
- ActiveCampaign
- Adobe Commerce
- Agile CRM
- Agile Central
- Aha!
- Aircall
- Akita
- Algolia
- Ameyo
- Asset Panda
- Autotask PSA
- Azuqua
- Beanstalk
- Bedrock Data
- Benchmark Email
- BigCommerce
- Bird
- Bitium
- Bloomfire
- Box
- Breeze
- Brushfire
- Built.io Flow
- CXone Mpower
- Calendly
- Callmaker
- Capsule
- ChargeDesk
- ChargeOver
- Chargebee
- ChartMogul
- CheckMarket
- Cirrus Insight
- ClicData
- ClickDesk
- ClickHelp
- Close
- CloudAgent
- ConnectWise ScreenConnect
- Crisp
- Customer Thermometer
- Cyclr
- Cyfe
- DataHero
- Databox
- Device42
- Dialpad
- Dropbox Business
- Drupal
- EZ Texting
- EZO
- Easy Insight
- Elastic Enterprise Search
- Emma by Marigold
- Five9
- Flowlu
- Formstack Forms
- FreshBooks
- Freshdesk
- FullContact
- Gainsight CS
- Geckoboard
- Genesys Cloud CX
- Get Satisfaction
- GetResponse
- Google Analytics 360
- HappyFox Chat
- Harvest
- Helpjuice
- Helpshift
- Hexnode UEM
- Higher Logic Thrive
- Higher Logic Vanilla
- Highrise
- Hippo Video
- Hootsuite
- HubSpot CRM
- Hubstaff
- Humanity
- Igloo
- Inbenta
- Instabug
- Intercom
- Jira
- Jitterbit
- Joomla
- Keap
- Kisi
- Kixie PowerCall
- Klaviyo
- Kommo
- Kudos
- Lessonly
- Litmos
- LiveChat
- LiveOps
- LogMeIn Rescue
- LoginRadius
- Mailchimp
- Mailgun
- ManageEngine ADManager Plus
- ManageEngine Endpoint Central
- MeisterTask
- Membrain
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Microsoft Viva Engage
- Mixpanel
- Moxo
- MyFeelBack
- Nextiva
- Nicereply
- Nutshell
- Okta
- Olark
- OneLogin
- Operations Hub
- OpsGenie
- OroCRM
- Ottspotta
- OutSystems
- PagerDuty
- PandaDoc
- Pendo
- Pipedrive
- Pivotal Tracker
- Planview PPM Pro
- Playvox
- Plecto
- Podio
- PrestaShop
- ProProfs Knowledge Base
- Productboard
- Projector by BigTime
- QuickBooks Online Advanced
- Quip
- Quiq
- Redmine
- SAP Business One
- Sailthru by Marigold
- SalesSeek
- Salesforce Sales Cloud
- ScreenSteps
- Segment
- Serviceware Knowledge
- Setmore
- Sharpen
- Shopify
- Skilljar Customer Education
- Skyvia
- Slack
- Slemma
- Smartling
- Smartlook
- Smartsheet
- SolarWinds Service Desk
- Solve CRM
- Spinify
- SpiraTeam
- Sprinklr
- Sprout Social
- Square Point of Sale
- Squarespace
- Stripe
- SugarCRM
- SupportSync
- SurveyLab
- TMetric
- Talkdesk
- TeamViewer Remote
- Teamgate
- Teamwork.com
- Time Doctor
- TimeCamp
- TimeLog
- Totango
- Transifex
- Tray.io
- Trello
- Truly
- Trustpilot
- Twilio
- UserVoice
- Userlike
- Usersnap
- ValueOps
- Velaro
- VeriShow
- Vidyard
- Vivocha
- WHMCS
- Wistia
- Wix
- WooCommerce
- Woopra
- WordPress
- Workato
- WorkflowMax
- XCALLY
- Yext
- Yodiz
- Yonyx
- Yotpo
- Zapier
- Zen Cart
- Zendesk Sell
- Zight (formerly CloudApp)
- Zingtree
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho CRM
- Zoho Inventory
- Zoho Invoice
- Zoom Workplace
- authorize.net
- elevio
- eyeson
- iorad
- kintone
- miniOrange
- xMatters
