---
description: Compare Zendesk Suite vs Cloudflare for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zendesk Suite vs Cloudflare | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/959/customer-success/software) > [Zendesk Suite \<span\>vs\</span\> Cloudflare](https://www.getapp.za.com/compare/9448/91022/zendesk/vs/cloudflare)

# Compare Zendesk Suite vs Cloudflare

Canonical: https://www.getapp.za.com/compare/9448/91022/zendesk/vs/cloudflare

> Detailed comparison between Zendesk Suite and Cloudflare. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | Cloudflare |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 4072 | 515 |
| **Starting Price** | US$39,00 | US$20,00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Alerts/Notifications
- Asset Tracking
- Blended Call Center
- Computer Telephony Integration
- Content Management
- Customer Complaint Tracking
- Customizable Reports
- Dashboard
- Issue Scheduling
- Lead Management
- Performance Metrics
- Real-Time Monitoring
- Recording
- Reporting/Analytics
- SSL Security
- Transfers/Routing
- Web-based Deployment

### Cloudflare

- API
- Alerts/Notifications
- Content Management
- DDoS Protection Software
- Dashboard
- Encryption
- Performance Metrics
- Real-Time Monitoring
- Reporting/Analytics
- SSL Security

## Links

- [View Zendesk Suite Profile](https://www.getapp.za.com/software/9448/zendesk)
- [View Cloudflare Profile](https://www.getapp.za.com/software/91022/cloudflare)
- [View Original Comparison](https://www.getapp.za.com/compare/9448/91022/zendesk/vs/cloudflare)

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