Zendesk vs Zoho Connect

 

Zendesk

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Zoho Connect

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$5,00/month US$0,50/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Contact History
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
Email Integration
File Management
Instant Messaging
Monitoring
Multi-Channel Communication
Permission Management
Prioritizing
Projections
Real Time Monitoring
Reporting & Statistics
Search Functionality
Social Media Integration
Support Ticket Management
Surveys & Feedback
Third Party Integration
Workflow Management

Integrations

123FormBuilder
Clarizen
ClickDesk
Cognito Forms
Get Satisfaction
Innotas
InsightSquared
Lucidchart
Podio
Retently
SharpSpring
SurveyMethods
Visual Visitor
Vivocha
Workato
Yonyx
Zendesk Chat
Zoho Docs
Zoho Flow
Zoho Projects