Zendesk vs Zoho Assist

 

Zendesk

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Zoho Assist

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$5,00/month US$10,00/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Chat
Contact History
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base
Monitoring
Multi-Channel Communication
Prioritizing
Real Time Monitoring
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Ticket Management
Workflow Management

Integrations

123FormBuilder
Clarizen
ClickDesk
Freshdesk
Get Satisfaction
Innotas
InsightSquared
JIRA Software
ManageEngine ServiceDesk Plus
Podio
ServiceNow
Vivocha
Yonyx
Zendesk
Zendesk Chat
Zoho CRM
Zoho Desk
Zoho Projects