CallidusCloud CX vs Zendesk

 

CallidusCloud CX

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Zendesk

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

N/A US$5,00/month
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Chat
Contact History
Customizable Branding
Email Integration
Instant Messaging
Monitoring
Multi-Channel Communication
Prioritizing
Real Time Monitoring
Reporting & Statistics
Social Media Integration
Support Ticket Management
Surveys & Feedback
Third Party Integration
Workflow Management

Integrations

123FormBuilder
Clarizen
ClickDesk
FinancialForce Accounting
FinancialForce HCM
FinancialForce SCM
Get Satisfaction
Innotas
InsightSquared
Microsoft Dynamics CRM
Oracle CRM On Demand
Podio
Salesforce Sales Cloud
SugarCRM
Vivocha
Yonyx
Zendesk Chat