---
description: Compare Alchemer vs SmartSurvey for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Alchemer vs SmartSurvey | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Product Management Software](/directory/991/product-management/software) > [Alchemer \<span\>vs\</span\> SmartSurvey](https://www.getapp.za.com/compare/9664/106531/alchemer/vs/smartsurvey)

# Compare Alchemer vs SmartSurvey

Canonical: https://www.getapp.za.com/compare/9664/106531/alchemer/vs/smartsurvey

> Detailed comparison between Alchemer and SmartSurvey. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Alchemer | SmartSurvey |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 319 | 114 |
| **Starting Price** | US$55,00 | £0,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Alchemer

- API
- CRM
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Email Management
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Data
- Real-Time Reporting
- Reminders
- Response Quotas
- SSL Security
- Single Sign On
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### SmartSurvey

- API
- CRM
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Email Management
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Data
- Real-Time Reporting
- Reminders
- Response Quotas
- SSL Security
- Single Sign On
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Alchemer Profile](https://www.getapp.za.com/software/9664/alchemer)
- [View SmartSurvey Profile](https://www.getapp.za.com/software/106531/smartsurvey)
- [View Original Comparison](https://www.getapp.za.com/compare/9664/106531/alchemer/vs/smartsurvey)

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