---
description: Compare Alchemer vs Kantar Marketplace for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Alchemer vs Kantar Marketplace | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Alchemer \<span\>vs\</span\> Kantar Marketplace](https://www.getapp.za.com/compare/9664/2055301/alchemer/vs/kantar-marketplace)

# Compare Alchemer vs Kantar Marketplace

Canonical: https://www.getapp.za.com/compare/9664/2055301/alchemer/vs/kantar-marketplace

> Detailed comparison between Alchemer and Kantar Marketplace. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Alchemer | Kantar Marketplace |
| **Overall rating** | 4.5/5 | 4.0/5 |
| **Total Reviews** | 393 | 1 |
| **Starting Price** | US$55,00 | £250,00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Alchemer

- Benchmarking
- Collaboration Tools
- Cross-system Integration
- Customer Segmentation
- Customizable Questions
- Customizable Reports
- Dashboard
- Data Visualization
- Mobile Survey
- Multi-Language
- Randomization
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Surveys & Feedback
- Visual Analytics

### Kantar Marketplace

- Benchmarking
- Collaboration Tools
- Customer Segmentation
- Customizable Questions
- Dashboard
- Data Visualization
- Mobile Survey
- Multi-Language
- Randomization
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Alchemer Profile](https://www.getapp.za.com/software/9664/alchemer)
- [View Kantar Marketplace Profile](https://www.getapp.za.com/software/2055301/kantar-marketplace)
- [View Original Comparison](https://www.getapp.za.com/compare/9664/2055301/alchemer/vs/kantar-marketplace)

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