SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics.
SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS.
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$49,00/month

  • Free
  • Subscription

Starting from

US$199,00/month

  • Free
  • Subscription

Overall rating

4,9 /5
(45)
Ease of Use
4,8/5
Features & Functionality
4,8/5
Customer Service
4,8/5
Value for Money
4,8/5

Overall rating

3,8 /5
(6)
Ease of Use
4,3/5
Features & Functionality
4,3/5
Customer Service
3,6/5
Value for Money
3/5

Total features 118

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Anonymous Feedback
  • Applications Management
  • Assessment Management
  • Authentication
  • Autofill
  • Automatic Grading
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Churn Management
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Contact Database
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Event Triggered Actions
  • Face-to-Face
  • Feedback Management
  • File Storage
  • Filtering
  • Forms Creation & Design
  • Full Text Search
  • Historical Reporting
  • Live Results Tracking
  • Mixed Methods Research
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Tests
  • Panel Management
  • Paper-Based
  • Performance Metrics
  • Predictive Analytics
  • Presentation Tools
  • Process Control
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SMS Messaging
  • SMS Polling / Voting
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Test Scheduling
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Time Limits
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Video Support
  • Website Integration
  • Weighted Questions
  • Widgets

Total features 38

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Anonymous Feedback
  • Applications Management
  • Assessment Management
  • Authentication
  • Autofill
  • Automatic Grading
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Churn Management
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Contact Database
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Event Triggered Actions
  • Face-to-Face
  • Feedback Management
  • File Storage
  • Filtering
  • Forms Creation & Design
  • Full Text Search
  • Historical Reporting
  • Live Results Tracking
  • Mixed Methods Research
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Tests
  • Panel Management
  • Paper-Based
  • Performance Metrics
  • Predictive Analytics
  • Presentation Tools
  • Process Control
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SMS Messaging
  • SMS Polling / Voting
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Test Scheduling
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Time Limits
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Video Support
  • Website Integration
  • Weighted Questions
  • Widgets
  • BigCommerce
  • Customer.io
  • Dropbox Business
  • FreshMail
  • Google Analytics
  • Intercom
  • LiveChat
  • Mailchimp
  • SALESmanago Marketing Automation
  • Salesforce Sales Cloud
  • BigCommerce
  • Customer.io
  • Dropbox Business
  • FreshMail
  • Google Analytics
  • Intercom
  • LiveChat
  • Mailchimp
  • SALESmanago Marketing Automation
  • Salesforce Sales Cloud