SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics.
SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Simplesat is a cloud-based customer satisfaction survey solution which lets users setup one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT surveys in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email.
Simplesat is a cloud-based customer satisfaction survey solution which lets users setup one-click satisfaction surveys and distribute them to their...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$49,00/month

  • Free
  • Subscription

Starting from

US$49,00/month

  • Free
  • Subscription

Overall rating

4,9 /5
(46)
Ease of Use
4,8/5
Features & Functionality
4,8/5
Customer Service
4,7/5
Value for Money
4,8/5

Overall rating

4,8 /5
(59)
Ease of Use
4,9/5
Features & Functionality
4,5/5
Customer Service
4,9/5
Value for Money
4,8/5

Total features 118

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Anonymous Feedback
  • Applications Management
  • Assessment Management
  • Authentication
  • Autofill
  • Automatic Grading
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Contact Database
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Event Triggered Actions
  • Face-to-Face
  • Feedback Management
  • File Storage
  • Filtering
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Live Results Tracking
  • Mailing List Management
  • Mixed Methods Research
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Tests
  • Panel Management
  • Paper-Based
  • Performance Metrics
  • Presentation Tools
  • Process Control
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SMS Messaging
  • SMS Polling / Voting
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Test Scheduling
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Time Limits
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Video Support
  • Website Integration
  • Weighted Questions
  • Widgets

Total features 32

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Anonymous Feedback
  • Applications Management
  • Assessment Management
  • Authentication
  • Autofill
  • Automatic Grading
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Contact Database
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Event Triggered Actions
  • Face-to-Face
  • Feedback Management
  • File Storage
  • Filtering
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Live Results Tracking
  • Mailing List Management
  • Mixed Methods Research
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Tests
  • Panel Management
  • Paper-Based
  • Performance Metrics
  • Presentation Tools
  • Process Control
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SMS Messaging
  • SMS Polling / Voting
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Test Scheduling
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Time Limits
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Video Support
  • Website Integration
  • Weighted Questions
  • Widgets
  • Autotask PSA
  • Dropbox Business
  • FreshMail
  • Google Analytics
  • Intercom
  • Keap
  • LiveChat
  • Mailchimp
  • SALESmanago Marketing Automation
  • Salesforce Sales Cloud
  • Autotask PSA
  • Dropbox Business
  • FreshMail
  • Google Analytics
  • Intercom
  • Keap
  • LiveChat
  • Mailchimp
  • SALESmanago Marketing Automation
  • Salesforce Sales Cloud